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Enrollment Data Specialist
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Join our team and play a key role in ensuring accurate member enrollment and eligibility!
What You’ll Do:
- Process enrollment records and update eligibility in the membership system.
- Review and resolve discrepancy reports from internal teams, DHS, and CMS.
- Research and troubleshoot eligibility/enrollment issues and coordinate benefit changes.
- Sort and distribute daily mail for the department.
- Ensure compliance with departmental policies, procedures, and workflows.
- Deliver exceptional customer service to internal and external partners.
- Work primarily on the computer with minimal member contact.
What We’re Looking For:
- Strong analytical skills and attention to detail.
- High level of reading comprehension.
- Proficiency in Microsoft Office, especially Excel.
- Ability to self-motivate, work independently, and apply critical thinking.
- Previous experience in bookkeeping, accounting, health insurance, or related fields (preferred).
- Willingness to learn—on-the-job training provided!
- Expert Knowledge – Familiar with Medical Assistance eligibility, demographics, and privacy rules for member communication.
- Regulatory Awareness – Understanding of Medical Assistance and Medicare guidelines.
- Organized & Efficient – Skilled at prioritizing tasks and following set instructions accurately.
- Problem Solver – Applies resolutions correctly and demonstrates strong analytical skills.
- Team Player & Independent Worker – Thrives both in collaboration and working solo.
- Clear Communicator – Able to follow verbal instructions effectively.
- Education/Experience – Diploma in business or health-related field, or 1+ year of relevant experience (Medicare/Medical Assistance knowledge is a plus).
- Tech Proficiency – Skilled in Microsoft Word, Excel, and Outlook.
- Adaptable & Detail-Oriented – Handles multiple tasks with strong organizational skills and attention to detail.
- People Skills – Works well with diverse individuals; excellent verbal and written communication.
- Physical Requirements – Comfortable at a desk/computer station; able to lift up to 25 lbs occasionally.
- Position is in the office M-F 8:00 a.m. to 4:30 p.m. at 3905 Dakota Street, Alexandria, MN
Why You’ll Love Working Here:
- Comprehensive Benefits – Medical, dental, and vision coverage.
- Generous Paid Time Off – Vacation, sick, holidays, and personal days.
- Pension-Public Employee Retirement Association (PERA)
- Professional Growth – On-the-job training and development opportunities.
- Work-Life Balance – Regular business hours and a positive team culture.
Ready to make an impact?
As an Enrollment Data Specialist, you’ll play a vital role in ensuring accurate member enrollment and eligibility while working in a collaborative, supportive environment. This position offers the perfect blend of independence and teamwork, with opportunities to grow your skills and contribute to a mission-driven organization.
Join us and be part of a team that values accuracy, problem-solving, and innovation.
Apply today and start your journey with us!
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