Enrollment & Operations Assistant (Sales Support)

Tribeca Language is a boutique, dynamic language center in NYC offering play-based and communication-based language programs for children and families.

We’re looking for a reliable, confident, people-oriented assistant to support daily operations and help convert inquiries into enrollments. This is a hands-on role for someone who enjoys talking to parents, staying organized, and seeing the direct impact of their work.

This is a part-time, in-person role with the potential to grow into full-time within 90 days based on performance.

What You’ll Do

Front Desk & Parent Experience

• Greet families and manage daily check-ins
• Keep the space organized, welcoming, and running smoothly
• Prep class materials and manage basic supplies

Enrollment & Sales Support

• Respond to parent inquiries (email, phone, in person)
• Follow up with leads using scripts and guidance
• Book trials and support class enrollment
• Maintain accurate lists of prospects and students

Admin & Systems

• Schedule lessons and keep class schedules accurate
• Update CRM and basic tracking
• Maintain organized digital and physical files

Marketing Support

• Upload provided content to social media, website, and newsletters
• Support promotions and enrollment campaigns

Who This Is For

- 2+ years experience in admin, customer service, or front-desk roles
- Comfortable speaking with parents and clients
- Organized, reliable, and proactive
- Able to multitask in a fast-paced environment
- Comfortable with basic tech (Google Drive, spreadsheets; CRM a plus)
- Interested in sales, communication, and growth

Bonus (not required):

• Experience in education, childcare, boutique businesses, or family services

Compensation & Perks

• $17/hour base
• Performance bonuses tied to enrollments and follow-ups
• Training provided
• Growth opportunity after 90 days
• Free or discounted group language classes (when available)
• Supportive, mission-driven work environment

This Role Is NOT a Fit If

• You are looking for a temporary student job
• You avoid client communication or follow-ups
• You prefer slow, repetitive work with no accountability

How to Apply

Email your resume and short answers to the questions below to:
contact@tribecalanguage.com

Pay: From $17.00 per hour

Benefits:

• Flexible schedule

Application Question(s):

• This is an in-person role in NYC, including Wednesday full day or afternoon, Thursday full day, Friday afternoon, and Saturday full day. Are you fully available for this schedule for at least the next 6 months?
• Describe a role where you interacted with customers or clients regularly. What did you enjoy about it?
• How do you feel about following up with people (by email or phone) to help them make a decision?
• This role includes a base hourly rate plus performance bonuses. What motivates you more: steady tasks or results-based goals — and why?
• Why does this role at Tribeca Language interest you specifically?
• Do you know/speak any foreign language?
• Do you have any tutoring, teaching, or experience working with children? If so, please describe.

Work Location: In person