Enrollment Solutions Architect

Enrollment Solutions Architect | Employee Benefits Operations

Zinn Insurance | San Antonio, TX | Full-Time | Onsite Monday-Friday
Starting Salary: $50,000, based on experience

At Zinn, this is not a placeholder job. It is a career opportunity for someone who values precision, takes ownership, and wants to grow with a company that is building something meaningful.

We are hiring an Enrollment Solutions Architect to help drive the operational excellence behind our Group Benefits team. This role is responsible for accurate case builds, organized plan setup, polished enrollment materials, and clean documentation that keeps the team moving and the client experience strong.

If you are highly organized, detail-driven, and take pride in getting things right, this role offers the chance to build real expertise, make a visible impact, and grow over time.

What You’ll Do

• Build accurate new and renewal group setups in Employee Navigator
• Maintain a clean, organized Plan Library
• Create polished, client-ready enrollment packets and supporting materials
• Support implementations, plan changes, eligibility updates, and enrollment changes
• Validate plan details, system data, and documentation before work moves forward
• Run reports and fulfill internal enrollment-related requests
• Maintain organized, compliant digital and physical files
• Improve templates, workflows, and internal resources over time
• Catch discrepancies early and resolve or escalate them appropriately

What Success Looks Like

• Accurate builds with minimal rework
• Polished enrollment packets that are ready to use
• Clean, reliable data and organized documentation
• Strong follow-through and dependable execution
• Issues caught early before they become larger problems
• Work the team can trust without constant double-checking

Who Thrives Here

You will likely be a strong fit if you:

• take pride in getting things right
• Prefer structure, systems, and clear expectations
• Stay organized and follow through without being chased
• can manage detail-heavy work without cutting corners
• Notice when something is missing or off
• Communicate clearly and ask good questions
• Want a career with growth, not just a place to clock in

This role is not a fit for someone who rushes through details, resists process or assumes someone else will clean up mistakes later.

What We’re Looking For

Required

• 2+ years of experience in employee benefits administration, enrollment, case setup, or a related operations role
• Experience with Employee Navigator or a similar benefits administration platform
• Strong understanding of group benefits enrollment processes and documentation
• High level of accuracy in data entry, system setup, and document preparation
• Proficiency in Microsoft Office 365, including Word, Excel, and Outlook
• Strong organizational and time management skills

Preferred

• Experience in an insurance agency, brokerage, or employee benefits environment
• Familiarity with Monday.com, AgencyBloc, and carrier portals
• Experience creating enrollment guides, packets, or employee-facing benefits materials
• Experience documenting workflows and improving internal processes

Compensation & Growth

This role starts at $50,000, based on experience. More importantly, it is designed for someone who wants to grow. The right person will have the opportunity to deepen their expertise, expand their impact, and increase their earnings over time as responsibilities grow.

Benefits

Include your actual benefits here, such as:

• Health, Dental, Vision, Life, Disability insurance
• Paid time off
• Paid holidays
• Retirement plan
• Professional development opportunities

Why Zinn

At Zinn, we care deeply about our clients, our team, and the quality of our work. We are building something meaningful and want people on our team who are excited to grow, contribute, and do excellent work.

We are not looking for someone who wants a placeholder role. We are looking for someone who wants to build a real career.

To Apply

Please submit your resume and include a short note telling us why this role fits how you work best.

Pay: $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person