Enterprise Application Business Analyst

About Us

For over 85 years, Daramic, LLC has been the global leader in developing innovative technology for the lead-acid battery market. Headquartered in Charlotte, North Carolina, we supply high-performance polyethylene and phenolic resin battery separators to the lead-acid and flow battery industries, as well as advanced moisture management membranes for the building sector.

The Enterprise Application Business Analyst plays a key role in translating business needs into scalable application solutions that enable data-driven decisions and operational excellence.

Reporting Relationships

• Reports to the Enterprise Application Manager (with dotted line to business process owners as needed)

• Partners with product owners, application architects, developers, data engineers, and managed service providers

• Works cross-functionally with Manufacturing, Supply Chain, Finance, Quality, Commercial, HR, and IT Security

Role Overview

The Enterprise Application Business Analyst is responsible for eliciting and documenting requirements, optimizing end-to-end business processes, and ensuring that enterprise applications—such as ERP, MES, quality, and analytics platforms—deliver measurable business value. This role owns the functional design, backlog grooming, and UAT coordination for enhancements and projects, and serves as a trusted liaison between business stakeholders and technical delivery teams.

The ideal candidate combines strong process expertise (manufacturing/supply chain/finance), excellent communication skills, and hands-on experience shaping solutions in complex, global environments.

Key Responsibilities

Business Analysis & Process Design

• Facilitate discovery sessions, interviews, and workshops to capture business objectives, pain points, and KPIs.

• Document current-state processes and define future-state designs that improve quality, throughput, and cost.

• Translate requirements into clear user stories, acceptance criteria, and functional specifications.

• Define data requirements, master data impacts, and controls to ensure integrity and compliance.

• Quantify expected benefits and success metrics for each initiative.

Application Functional Ownership

• Serve as the functional SME for enterprise applications (e.g., ERP—Microsoft AX/Dynamics, MES, Quality/LIMS, PLM, CPQ, CRM, and analytics).

• Partner with solution architects to design scalable configurations, integrations, and extensions.

• Maintain product backlogs, prioritize enhancements, and manage release scope in alignment with roadmaps.

• Support configuration, prototyping, fit-gap analysis, and documentation of solution designs.

• Coordinate and execute system/regression testing and UAT with business stakeholders; manage defect triage to closure.

Project & Change Delivery

• Support project planning, estimating, and risk management for application initiatives.

• Prepare user training materials and deliver enablement sessions for new capabilities and process changes.

• Ensure adherence to ITIL/SDLC processes for change, incident, and problem management.

• Track adoption and benefits realization post-go-live; recommend iterative improvements.

Data, Reporting & Controls

• Partner with data teams to define semantic models, KPIs, and analytics that align with business goals.

• Validate data quality, reconciliations, and lineage across systems; propose remediation as needed.

• Ensure compliance with cybersecurity, privacy, and regulatory requirements across processes and data.

• Contribute to standard operating procedures, governance, and audit-readiness documentation.

Vendor & Stakeholder Management

• Collaborate with software vendors and service partners to evaluate solutions, estimates, and delivery quality.

• Support statement-of-work creation, review deliverables, and monitor service levels.

• Build trusted relationships with business leaders; act as a proactive advisor on process and technology options.

Candidate Profile

Education & Certifications

• Bachelor’s degree in Information Systems, Business, Supply Chain, Engineering, or related field (Master’s preferred).

• Desired certifications: CBAP/CCBA (IIBA), PMI-PBA, ITIL Foundation, ERP/MES vendor certifications.

Experience

• 3–5+ years of business analysis experience with enterprise applications in multi-site or global environments.

• Hands-on experience with ERP (Microsoft AX/Dynamics or similar) and at least one adjacent domain (MES, Quality, Planning, Finance, or CRM).

• Proven track record leading requirements, process redesign, and UAT for medium-to-large projects.

• Experience working in or supporting manufacturing and supply chain operations with 24/7 uptime requirements.

• Familiarity with integration patterns, APIs, and data models; ability to partner effectively with technical teams.

The Enterprise Application Business Analyst role at Daramic, LLC, a global leader in battery technology, is responsible for converting business requirements into effective application solutions. This role is crucial for enabling data-driven decisions and ensuring operational excellence across the company.

This position reports to the Enterprise Application Manager and collaborates with various teams, including product owners, application architects, developers, and data engineers. It also requires cross-functional work with departments such as Manufacturing, Supply Chain, Finance, Quality, Commercial, HR, and IT Security. The ideal candidate will play a key role in driving improvements and efficiencies through strategic application of technology.