Enterprise Digital Transformation Consultant

We are seeking a highly experienced and certified Enterprise Digital Transformation Consultant to lead our enterprise digital transformation consulting practice. This individual will play a pivotal role in leading complex digital transformation engagements for government and enterprise clients across the GCC and beyond. They will oversee the design and delivery of digital transformation strategies, roadmaps, and operating models while ensuring compliance with all mandatory standards and certifications such as ISO/IEC 27001, ISO 20000, ITIL, TOGAF, COBIT, DESC ISRv3, and SABSA.

The role will act as the strategic anchor for digital transformation projects: mobilizing the right experts from our Cybersecurity, AI, Solution Architecture, and Advisory teams, ensuring successful delivery of transformation programs , and securing client satisfaction through best-in-class governance and delivery.

Key Responsibilities

Pre-Engagement and Delivery Strategy

• Support pre-engagement discovery and strategic planning sessions, ensuring proposed solutions’ alignment with client requirements.
• Contribute to the definition of digital transformation service frameworks and delivery methodology.
• Work with the Pursuit Manager and support the pursuits team with any required input, meeting or Client presentation.

Digital Transformation Strategy

• Oversee discovery and assessment activities including ITSM/ITOM maturity reviews, Enterprise Architecture (EA) baselining, gap analysis, and benchmarking against global municipalities.
• Define future-state Target Operating Models (TOMs), enterprise architectures, and governance structures.
• Develop digital transformation roadmaps (3–5 years) incorporating cloud, AI/ML, big data, application modernization, and cybersecurity frameworks.
• Ensure recommendations align with COBIT 2019, ITIL4, TOGAF, DESC ISRv3, ISO/IEC 27001, and NIST CSF2.0.
• Establish measurable KPIs, digital dashboards, and benefits realization frameworks.

Governance, Risk, and Compliance

• Ensure full compliance with DESC standards, ISO certifications, ITIL/ISO 20000 service management, and ISO 27001 security requirements.
• Liaise with the cyber security advisory team to conduct risk assessments, including cybersecurity posture, data privacy, and open-source software risks.
• Coordinate security audits, ensure mitigation of findings, and lead client sign-off on security architecture.

Knowledge Transfer & Change Management

• Deliver training, workshops, and knowledge-transfer programs to client stakeholders.
• Develop playbooks, frameworks, and governance guides for institutionalization.
• Support organizational change management and communication strategies.

Required Certifications & Credentials

Certifications

• ITIL v4 Managing Professional / ITIL Expert
• TOGAF 9/10
• PMP or PRINCE2 Project Management Certification

Preferred / Added Advantage Certifications

• ISO/IEC 27001:2022 Lead Implementer or Auditor
• ISO 9001:2015
• ISO 45001:2019
• COBIT 2019 Certification
• SABSA Certified Security Architect
• DAMA Certification (Data Management)
• Cloud Practitioner/Architect certification (Azure/AWS/GCP…)NIST Cybersecurity Framework familiarity (CSF2.0)
• DESC ISRv3 / Dubai ISR compliance expertise
• Arabic-speaking digital transformation consultant experience

Experience Requirements

• 10+ years in IT strategy, enterprise architecture, or digital transformation advisory, including at least 3 to 5 years in government or public sector engagements within UAE/GCC.
• Demonstrated experience designing and delivering:
• Enterprise Architecture roadmaps (TOGAF-aligned)
• Digital Transformation blueprints (AI, cloud, big data, app modernization)
• ITSM/ITOM maturity frameworks (ITIL, ServiceNow/BMC, AIOps)
• Strong background in stakeholder management and executive communication.
• Experience in benchmarking against global municipalities (NYC, Singapore, Tallinn, Barcelona, Seoul, London) is highly desirable.

Key Competencies

• Strategic leadership and ability to shape enterprise-wide digital transformation agendas.
• Deep knowledge of government digital agendas, smart city frameworks, and sustainability-linked digital strategies.
• Strong understanding of cloud-native architectures, hybrid cloud, data governance, AI enablement, application modernization, and Zero Trust security.
• Strategic decision-making acumen with ability to build business cases, CAPEX/OPEX models, and ROI-driven roadmaps.
• Exceptional stakeholder engagement, executive communication, and solution presentation skills.
• Ability to work across cultures and languages; GCC experience is a must.