Enterprise Resource Planning (ERP) Business Analyst

ACCOUNTABILITY OBJECTIVE:

Provide project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems. The ERP Analyst is responsible for project tracking and control for assigned modules or systems, serving as a liaison between functional and technical resources to manage the development of new system functionality, upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution.

PREFERRED KNOWLEDGE AND EXPERIENCE:

This position requires a Bachelor’s degree in information technology, business/operations analysis or a related field, with 5 years of experience in related position.

Preferred candidates will have a combination of training and experience in information technology and business/operations analysis with QAD.

PRINCIPAL ACCOUNTABILITIES:

• Work with staff of organizational units to analyze current operational procedures, identify problems, and understand specific requirements.
• Analyze information problems and develop appropriate business process solutions.
• Work with technical resources to develop, test, and document software in order to implement and maintain an operational system.
• Serve as project coordinator on enterprise-wide development projects, including development of the project plan, monitoring and reporting on project progress, and advising managers and stakeholders of potential project delays or resources required to complete the project on a timely basis.

• Coordinate and collaborate with functional users and IT staff to find solutions to problems identified in testing, resolve issues during systems upgrades, ensure that requirements documentation is easily translated into “user acceptance training”, functional test plans, and ensure that proper testing of all systems functionality is completed.
• Other duties as assigned.