Enterprise Service Support L2/L3

• 6–10+ years of experience in enterprise Microsoft-based support or operations.
• Strong understanding of Identity, infrastructure services, and virtual app and desktops delivery concepts
• Proven experience supporting complex infrastructure and security environments.
• Relevant certifications in Microsoft 365 & Productivity or MCSA/MCSE, Citrix Certified Professional or Citrix Certified Expert equivalent preferred.
• Hands-on experience with Microsoft on-premises and cloud-based technologies including but not limited to:
• Common infrastructure: Active Directory, File Servers, Certificate Authority and PKI models, Windows Servers (2019 and above) and Windows 11 Endpoint OS.
• Microsoft Exchange On-premises solution and Microsoft 365 Cloud Services (Exchange Online, SharePoint, OneDrive, Teams, Intune, Azure Information Protection, and Copilot)
• Hands-on experience and knowledge of complementary solutions such as Anti-Virus, Citrix (XenApp and VDI), virtualization and networking concepts

Pay: QAR6,000.00 - QAR7,000.00 per month

Application Question(s):

• Do you have valid Qatar ID
• Relevant certifications in Microsoft 365 & Productivity or MCSA/MCSE, Citrix Certified Professional or Citrix Certified Expert equivalent preferred.. PLease specify the relevant certifications
• Minimum 6+ years Experience in L2/L3 Enterprise Service Support

Work Location: In person