Enterprise Systems Admin

Hiring Department: VPIR

Reports To: Telecomm Infrastructure- Manager

Job Location: Onsite, El Paso, TX

Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.

Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends

FLSA status: exempt

Earliest Start Date: As soon as possible.

Salary: Commensurate with experience.

Required Application Materials:

• Resume
• Cover Letter
• List of three references

Under limited supervision, the primary purpose of the position is to provide Systems Administration and 24×7 support for the University’s Data Center infrastructure, enterprise servers and applications. The primary focus is systems administration and support of Window Servers and Red Hat Enterprise Linux (RHEL) servers and other platform technologies supported by the team.

Statement of Duties and Responsibilities:

• Coordinate the administrative activities required to support network, server configuration, hardware and software installation, maintenance, support, documentation, and operating procedures in a Higher Education environment
• Responsible for managing the functionality and efficiency of servers running Window Server or Linux OS
• Maintain, secure and operational RHEL Satellite infrastructure.
• Maintain, secure and operational RHEL Ansible infrastructure, as well as assisting and creating automation playbooks.
• Maintain, secure and operate the Citrix environment as well as the creation and troubleshooting VDIs.
• knowledge of Kubernetes, Grafana, Prometheus and Jupiter Notebooks.
• Have a strong understanding of Linux in particular RHEL as this role responsibility is 90% Linux.
• Maintains the integrity and security of servers and systems
• Makes recommendations for hardware and software purchases
• Interacts with third-party technology vendors and internal Information Resources teams
• Conduct systems analysis and development to keep systems current with changing technologies
• Duties may include installing new software, troubleshooting, granting permissions to applications and training users
• The Enterprise System Administrator is responsible for the day-to-day support of servers’ infrastructure
• Perform Server administration for Server Operating Systems
• Performs administration of physical and virtualized servers
• Responsible for the configuration, maintenance and troubleshooting of physical server hardware
• Configures, maintains and troubleshoots network related interfaces on servers
• Performs OS and vendor software patching on servers
• Develop and execute system security procedures including audits of user rights and operation system security
• Write Advanced PowerShell scripts that are designed for Enterprise systems administration, automation and improvements
• Evaluate software applications/hardware products to determine potential use and compatibility with current systems
• Provides input and follows a Disaster Recovery Plan for Physical and Virtual Servers
• Executes Security Compliancy processes and policies
• Executes necessary configurations to ensure compliance with back-up and disaster recovery policies and procedures
• Remain up to date on products available in the market; support new technologies
• Virtual Server Configuration: primarily working within a VMware environment, potentially performing move and add changes as well as upgrades of the VMware infrastructure
• Administration and maintenance of Active Directory and VMware environments
• Application virtualization; working with hardware, software, and configurations at datacenter locations as well as with Cloud Platforms
• Other duties may be assigned

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Qualifications:

Education: Bachelor’s degree from four-year College, University or an equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

and

Experience: Three years of experience in the field of Information Technology, related to the statement of duties and responsibilities; or equivalent combination of education and experience.

Knowledge of common server hardware architecture including servers (CPU, bus, memory), SANS, disk arrays, network hardware.

Excellent understanding of Operating Systems (e.g., Windows, LINUX, VAX/VMS, VMWare vSphere) including processes, files, memory management and I/O systems;

distributed information systems including 2 and 3 tier designs, and web-based systems; networking services and protocols (e.g., TCP/IP, SSL, FTP, Telnet, LDAP)

Basic understanding of IP networking, basic routing, TCP ports and network services, including SSH, LDAP, SFTP and HTTP(S).

Basic understanding of change control and configuration management, patch management, high availability systems, structured design and support methodologies.

Program system support tasks in C, Java, Perl, batch, PowerShell or other general-purpose programming language; perform complex performance analysis including system

processes, I/O subsystems, networks and other related components.

Occasional travel may be required.

Preferred Qualifications:

Three years of experience working in a fast paced, DevOps, team oriented, enterprise level, and managing information systems, related hardware/software, and associated business processes focused to push the organization forward is preferred.

Experience innovating and championing new technologies within a team environment. Highly skilled in oral and written communications with the ability to work as an independent, productive, responsible, self-motivated member of a team in high pressure situations.

Excellent interpersonal, organizational, planning, and strong problem-solving skills desired, while demonstrating ability to work adeptly with employees at all organizational

levels to efficiently and effectively prioritize, utilize, and meet project deadlines.

The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

UTEP is America’s leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor’s, master’s and doctoral degree programs at the only open-access, top-tier research university in America.

This is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution’s core strengths—its location, its people, its supportive culture, and its community partnerships—the plan lays out a bold vision for the next decade, aimed at maximizing the University’s regional impact and national stature.

About the Department

Information Resources provides a single point of focus for all of UTEP’s information resources support services, including information acquisition, storage, processing and dissemination. Constituent organizations include Enterprise Computing, Technology Support, Telecommunications Infrastructure, Information Security, Research Computing, System Integration and the Library. By bringing these organizations together, UTEP realizes a synergy between organizations with complementary expertise, promotes a culture of customer service and achieves improvements in efficiency and effectiveness.

What UTEP Offers:

• Benefit Package includes: Medical, Prescription, Life Insurance and Wellness platform
• Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long - term disability plans
• Retirement Programs
• Longevity Pay
• Paid Vacation & Sick Leave
• Paid Holidays
• Employee Discounts & Perks
• Employee Education Assistance program
• And much more! Visit our Benefits Summary Page for more information on our additional benefits.

Disclaimer: Eligibility for perks and benefits may vary based on part-time or full-time employment.

Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.

The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver’s license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level for this work environment is usually moderate.

In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to a learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at titleix@utep.edu, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 223C.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.