Environmental Service and Transport Supervisor

The Environmental Service and Transport Supervisor provides supervision for the Methodist Hospital Environmental Service & Centralized Transport operations, consisting of approximately 170 employees providing 24x7 services. Responsible for the development of policies, procedures, standard work. Partner with IS&T for technical processes, employee health, safe patient handling, emergency preparedness, Hospital Nursing and Ancillary Leadership. Manage relationships and processes that support hospital equipment. Responsible for hiring, performance management, coaching, mentoring, training with competency of staff to ensure services are professional, accurate and timely. Monitor department stats and match staffing to meet the demand with fiscal responsibility. The supervisor will foster a culture of inclusion, build a workforce with equitable access to career opportunities.

Work Schedule: FTE 1.0, 40 hours per week, Monday to Friday, 9am-5:30pm, on call rotating weekends.

Essential Duties & Responsibilities of all leadersRequired Qualifications:

Plays a shared role in recruiting, hiring, onboarding, mentoring, competency building, recognition, performance reviews as well as progressive performance discipline up to and including termination of team members.

Scheduling, approval of time & attendance for Environmental Service and Central Transport to achieve appropriate staffing levels are met and within budgetary targets.

Foster an environment that supports a “team” ownership of process, allowing input from the team members that will improve department outcomes. Daily leader rounding in the departments, observing regulatory compliance requirements, work standards, policies, performance metrics that will result in meeting expected outcomes.

Daily response in a timely and courteous fashion in handling service inquiries, Ovations, and complaints.

Planning and lead team on huddles, department & organizational communications, mandatory education, flu vaccinations, department meetings and effective ongoing performance management.

Identify, support, and collect information, and assist in the development of processes, programs, or process improvement initiatives. Ensure operating procedures, training manuals, standard work and processes are up to date, communicated and followed by employees.

Assist in continual operation of all computerized systems, advancing utilization of technology.

Knowledge with utilization of Quality Improvement tools to achieve effective outcomes.

Assist management of staff with special projects, coverage on call and all other duties as assigned.

Preferred Qualifications:

Previous lead/supervisor experience

Associate or bachelor’s degree in related field

Previous healthcare experience

Previous experience leading in a union environment

Experience and Skills: (indicate preferred or required)

Experience and / or other areas of leadership including negotiations, facilitation, problem solving, knowledge of supply chain, expense management to budget, written & verbal skills, analytical tactics, interpersonal skills, waste compliance, infection prevention disinfection, capital asset management, patient or customer experience, regulatory compliance, employee engagement with the ability to lead in diversity, equity and inclusion, union environment and effectively utilize quality improvement tools.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.