Overview: As a Host, you’ll be the first point of contact for our guests, setting the tone for their dining experience. You’ll manage reservations, greet guests, and ensure a smooth flow of service while showcasing our dedication to hospitality and culinary excellence.
Responsibilities:
- Greeting: Welcome guests with a friendly, positive attitude as they enter and exit the restaurant.
- Reservations: Manage reservations and waitlists using OpenTable, providing accurate wait times and ensuring a smooth seating process.
- Seating: Escort guests to their tables or bar areas, ensuring they are comfortably seated.
- Menus: Present clean, accurate menus and inform guests of their server’s name.
- Assistance: Address guests’ special needs (e.g., children, elderly) and support servers as required.
- Communication: Handle phone calls and customer inquiries with professionalism and a smile.
- Cleanliness: Maintain a clean and organized host stand.
Qualifications:
- Experience with OpenTable or similar reservation systems.
- Valid Food Handlers Card and Responsible Beverage Service (RBS) certification.
- Understanding of full-service restaurant operations and terminology.
- Excellent communication skills and a professional demeanor.
- Ability to adhere to grooming and dress code standards.
Hours:
- Full-Time & Part-Time: Availability for regular shifts, including nights, weekends, and holidays. Sunday brunch required.
- Weekly Hours: 16-24 hours per week.
- Physical Requirements: Ability to lift 40+ lbs. and navigate stairs to the mezzanine floor.
Why Join Us?
- Dynamic Environment: Be part of a creative, fast-paced team.
- Ongoing Learning: Receive daily training and tastings to enhance your knowledge of our food and beverages.
- Growth Opportunities: Develop your skills and advance in a supportive work environment.
If you’re enthusiastic about hospitality and enjoy working in a vibrant, fast-paced setting, we’d love to hear from you!
Job Type: Part-time
Pay: $18.45 per hour
Experience:
- Restaurant: 1 year (Required)
- OpenTable: 1 year (Required)
Ability to Commute:
- San Jose, CA 95113 (Required)
Work Location: In person