Epic Application Analyst – Outpatient Orders

Position Summary

The Epic Application Analyst – Outpatient Orders is responsible for the design, build, testing, implementation, and ongoing support of Epic functionality related to outpatient ordering workflows. This role focuses on Epic Ambulatory and Epic Orders/Order Transmittal (OTX) to ensure accurate, efficient, and reliable ordering processes across clinical operations.

The analyst partners closely with clinical stakeholders, technical teams, and interface/integration resources to support new lab connections, order routing, and downstream system integrations.

This is a fully remote position.

Benefits We Offer

• 100% Remote Work
• 100% Employer-Paid Medical Insurance
• Annual $1,500 HSA Contribution
• Generous Paid Time Off (PTO)
• 403(b) Retirement Plan with Employer Contribution
• Professional Development & Education Assistance
• Mission-driven culture focused on community health

Responsibilities

Application Build & Support

• Perform ongoing build, maintenance, configuration, and optimization within Epic Ambulatory, Orders, and Order Transmittal (OTX).
• Troubleshoot and resolve issues related to outpatient ordering, routing, release rules, preference lists, orderables, and transmittal workflows.
• Maintain application documentation, configuration standards, and change management protocols.

Collaboration & Cross‑Functional Work

• Work directly with clinical and operational stakeholders to gather requirements, validate workflows, and ensure system functionality meets business needs.
• Partner with Interface/Integration teams on build, testing, and deployment of new lab integrations, order routing enhancements, and downstream connections.
• Coordinate with project managers, testing teams, training staff, and other Epic analysts to support new features, releases, and upgrades.

Testing & Implementation

• Lead and participate in unit, integrated, regression, and user acceptance testing for upgrades and new functionality.
• Support go‑live planning, deployment, troubleshooting, and post‑go‑live stabilization.
• Identify opportunities for workflow improvements and system optimization.

Qualifications

Required

• Experience with Epic Ambulatory and/or Orders/Order Transmittal (OTX) build and support
• Strong understanding of outpatient clinical workflows, particularly ordering and lab routing
• Ability to work collaboratively across clinical, technical, and integration teams
• Strong analytical, troubleshooting, and communication skills

Preferred

• Epic Certifications in:
  • Epic Ambulatory
  • Epic Orders / Order Transmittal (OTX)
• Experience supporting HL7‑based integrations and lab system connectivity
• Prior healthcare IT or clinical systems support experience