Epic Business Intelligence Analyst

Position Summary

The Business Intelligence Analyst is responsible for identifying and developing appropriate solutions for various reporting, analytics, and business intelligence needs. Develops and leads integrated solutions and effectively applies both business knowledge and technical expertise to design, develop, and implement BI solutions, databases, data warehouses, data marts, interfaces, custom programming, complex reports, and analysis. Provides technical expertise in the architecture and development of integrated data and business process improvement solutions for functional areas through the use of technology in support of the organization. Works significantly in the Epic Cogito reporting suite with applications including Radar, Reporting, Workbench, Slicer/Dicer, Caboodle, and crystal reports. Also works with other applicable MFA BI products for data warehousing, ETL, and data visualization. Supports end users and organizational leadership in obtaining meaningful data, analytics, and insights to assist with decision-making.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Captures, documents, and represents user needs during intake, development, and testing of reporting, analytics, and business intelligence solutions
• Delivers high-quality reporting & BI solutions that enable user functionality with minimal ongoing maintenance and a low volume of production incidents (production failures, help desk calls, etc.). Troubleshoots incidents surrounding supported solutions
• Identifies issues that arise in their application area as well as issues that impact other application teams, and works to resolve them
• Providers support for new and existing reporting and BI applications
• Prepares complete, accurate, and well-written specifications, user training and documentation, and operational procedures
• Maintaining regular communication with Epic representatives and other members of the Epic team, including participating in regular project team meetings.
• Develops and maintains understanding of the various users needs for data, analytics, and business intelligence. Proposes meaningful solutions and develops the software to deliver them

Minimum Qualifications

Education

• College degree required, acceptable in the form of:
  • Bachelor’s degree, preferably in the fields of IT, Computer Science, Data Science, or a similar focus; OR
  • Associate’s degree with at least four (4) years of substantial experience

Licensure

• Current Epic certification(s) for relevant applications.
  • Business Intelligence Analysts will need to possess and maintain at least one Epic Clarity Data Model. Other requirements may be assigned by the Business Intelligence Manager.
  • New hires and transfers have no more than 45 days from completion of MFA-sponsored Epic training to complete any required Epic certifications. Analysts must remain current on Epic Certifications, badges, trainings, and other credentials.

Experience

• A minimum of 3 years of experience in creating reporting solutions.

Physical Requirements

• Walk, bend, twist, and reach above the shoulder frequently in a clinical setting.
• Must be able to occasionally lift or carry and frequently push or pull up to 20 lbs. as part of the role
• Regularly exposed to healthcare settings that may require personal protective equipment
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.

About GW MFA

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers, preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH), which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.