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Epic Cadence Application Analyst

Greensboro, United States

Welcome to Ovation Healthcare!

At Ovation Healthcare, we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.

The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.

We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.

Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit

https://ovationhc.com.

Summary

The Epic Cadence Application Analyst II delivers expert-level technical support for complex clinical and business applications, ensuring they meet the organization’s performance and operational needs. Operating with minimal supervision, this role analyzes user requirements, implements and optimizes systems, and resolves advanced issues.

Key responsibilities include leading application configuration, conducting in-depth analysis of workflows and data collection, and executing comprehensive testing for system enhancements and integrations. The role ensures seamless integration of applications with cross-functional systems while maintaining knowledge of emerging technologies and their healthcare applications. Additionally, the Analyst III plays a vital role in leading projects or project tasks to drive system improvements and organizational success.

JOB DUTIES

Provide expert-level technical support for complex clinical and business applications with minimal supervision.
Lead the analysis of user requirements and workflows to design, configure, and optimize application systems.
Implement and maintain application functionality to ensure alignment with organizational goals and operational performance standards.
Troubleshoot and resolve advanced application issues, serving as an escalation point for complex problems.
Guide and mentor junior analysts, providing subject matter expertise and support on technical and functional challenges.
Conduct in-depth analysis of workflows and data collection to inform system configuration and integration strategies.
Lead and execute comprehensive system testing for enhancements, upgrades, and integrations, ensuring quality and functionality.
Ensure seamless integration of applications with cross-functional and enterprise systems.
Actively participate in and/or lead projects or significant project tasks, contributing to successful execution of strategic initiatives.
Maintain current knowledge of emerging technologies, industry trends, and best practices in healthcare and business applications.
Document configurations, workflows, testing results, and process improvements in accordance with department standards.

SKILLS & ABILITIES

Expert Application Configuration & Optimization
Demonstrates mastery in configuring, customizing, and optimizing clinical and business applications. Leads system design decisions, evaluates build options, and ensures alignment with best practices, regulatory requirements, and organizational objectives.
Advanced Workflow Redesign & Business Process Integration
Evaluates, redesigns, and aligns cross-functional workflows to improve efficiency, accuracy, and user experience. Collaborates with stakeholders to map future-state processes supported by system capabilities.
Strategic Systems Integration
Oversees integration of complex systems and third-party applications across departments. Identifies dependencies and ensures interoperability while proactively resolving compatibility or performance concerns.

CERTIFICATIONS

Epic Cadence certification required
Valid Driver’s License
Must satisfactorily complete required Epic certification testing
Must maintain Epic certifications

Working Conditions and Physical Requirements:

Reliable high-speed internet connection is required for all remote/hybrid positions.
Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities.
A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations.

#LI-Remote

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