Epic Wisdom Analyst

Benefits:

• Dental insurance
• Donation matching
• Paid time off

Epic Wisdom Analyst
Sunnyvale, CA

Skills:-
Responsibilities
Epic Wisdom Implementation:
o Lead the end-to-end setup and implementation of the Epic Wisdom system, ensuring alignment with organizational goals and industry best practices.
o Collaborate closely with project stakeholders, including clinical staff, IT professionals, and business analysts, to gather requirements and customize the system accordingly.
o Familiarity with dental practices workflows particularly interaction of clinical users with scheduling and billing team, patient experiences within the organization
Configuration and Customization:
o Configure Epic Wisdom modules to meet the specific needs and workflows of our healthcare organization.
o Implement customizations and enhancements to optimize system performance and usability.
Training and Knowledge Transfer:
o Develop and deliver comprehensive training programs for end-users, ensuring a smooth transition to the new Epic Wisdom system.
o Facilitate knowledge transfer sessions to internal teams, empowering them to effectively manage and maintain the system post-implementation.
Collaboration and Communication:
o Work closely with the IT team to integrate Epic Wisdom with existing infrastructure and other healthcare information systems.
o Provide regular updates on implementation progress, addressing challenges and ensuring effective

Epic Wisdom System Support:
o Provide day-to-day support for the Epic Wisdom application, addressing end-user issues, troubleshooting problems, and ensuring system stability.
o Collaborate with technical teams to resolve any infrastructure-related issues affecting the Epic Wisdom system.
System Optimization:
o Analyze and evaluate existing Epic Wisdom workflows, identifying areas for improvement and optimization.
o Work closely with end-users and stakeholders to understand their requirements and implement enhancements to streamline processes.
Implementation and Upgrades:
o Participate in the planning and execution of Epic Wisdom system upgrades, ensuring a smooth transition and minimal disruption to operations.
o Collaborate with the IT team to implement new modules and features within the Epic Wisdom application.
Training and Documentation:
o Develop and deliver training programs for end-users on Epic Wisdom functionalities and best practices.
o Create and maintain comprehensive documentation for Epic Wisdom configurations, workflows, and customizations.
Collaboration and Communication:
o Collaborate with other IT professionals, clinical staff, and business analysts to gather requirements and translate them into actionable plans for the Epic Wisdom system.
o Communicate effectively with all stakeholders, providing updates on project statuses, issue resolutions, and system improvements.

This is a remote position.