Equitable Network Outsourcing and Oversight Analyst (HYBRID of REMOTE)

Equitable Network Outsourcing and Oversight Analyst (HYBRID of REMOTE)

About the Role

At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we’ve honed since 1859.

We are seeking a highly skilled and detail-oriented Equitable Network Outsourcing and Oversight Analyst to join our team. This role works closely with an outsourced vendor to support Financial Professionals with regards to variable and fixed annuity and life insurance business. Responsibilities will include ensuring the effective oversight of outsourced operations, maintaining compliance with regulatory standards, and supporting senior leadership with actionable insights. The ideal candidate will have a strong background in financial services, particularly within life and annuity processes, and possess advanced analytical capabilities.

What You'll Be Doing

• Metrics Analysis: Generate and analyze metrics to assess the performance and efficiency of outsourced Equitable Network operations.
• SLA Review: Monitor and review outsourced service level agreements (SLAs) to ensure compliance with agreed-upon standards and regulatory requirements.
• Compliance Reviews: Conduct daily Customer Identification Program (CIP) and OFAC alert reviews to identify and address potential compliance issues.
• AML Monitoring: Identify and report Anti-Money Laundering (AML) flags, ensuring timely escalation and resolution.
• Quality Control: Review outsourced data entry for accuracy and quality control, implementing corrective measures where necessary.
• Leadership Recommendations: Provide recommendations to senior leadership based on analysis of operational performance and regulatory compliance findings.
• Regulatory Oversight: Support quarterly WSP reviews, revisions and SOP updates as needed.
• Service: Interface with Financial Professions and support staff as needed.
• Error Identification and Analysis: Identify errors in operations and utilize analytical and statistical methods to detect trends, patterns, and outliers for resolution.
• Audit Support: Participate in process walk-through meetings, as well as review and provide requested documentation to support annual AML and internal audits.

This position offers a flexible work schedule: it may be fully remote or hybrid. If you are located near one of our offices (e.g., Charlotte, NC) a hybrid schedule with 2–3 days on-site per week is expected to foster collaboration and connection.

The base salary range for this position is $58,000 - $74,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits: Equitable Total Rewards Program

What You'll Bring

Required Qualifications

• 5+ years of experience in financial services, preferably with a broker-dealer background

Preferred Qualifications

• FINRA Series 6 or 7 licenses highly preferred
• Advanced knowledge of the financial services industry, including comprehensive understanding of broker-dealer operations, insurance industry products and process as well as regulatory requirements for each
• Knowledge of end-to-end business functions within operations, including data analysis, compliance, and quality control
• Proven ability to apply statistical analysis and critical thinking to identify operational outliers and drive process improvements
• Interpersonal skills and the ability to collaborate with internal teams and external vendors
• Exceptional attention to detail and organizational skills
• Commitment to maintaining high ethical standards and regulatory compliance

Skills

Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

ABOUT EQUITABLE

At Equitable, we’re a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.

We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.

We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.

We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose. Click Careers at Equitable to learn more.

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Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

NOTE: Equitable participates in the E-Verify program.

If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at TalentAcquisition@equitable.com.