ERP Business Analyst

Cape Fox subsidiary, Kwaan Tech, LLC, is seeking a highly organized and motivated ERP Business Analyst to join our team in support of a NAVSEA Shipyard Support Office (NSSO) client. This role requires strong knowledge of Navy Shipyard Programs and Corporate Software Suites, Lean Six Sigma methodologies and practices; experience with process improvement, data gathering, analysis, and change management activities in the core focus areas.

• Maintaining, developing, and improving corporate, ship maintenance community business processes


• Facilitation and continuous process and performance improvement (CPPI) Lean Six Sigma (LSS) Black Belt services; technical writing and configuration management services

This position is contingent upon award. Incumbents are encouraged to apply!

The salary range (or hiring range) for this exempt position is: $160,697 - $175,697

The above salary range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting. In addition, we offer a variety of benefits, including company holidays, paid time off, health insurance, dental insurance, vision insurance, life and disability insurance, tuition reimbursement, as well as a 401K with company match. This job will be posted until filled or withdrawn.

Core Duties:

• Analyze business needs and processes to assist with developing, implementing, and maintaining the organization's Enterprise Resource Planning (ERP) applications


• Coordinate with cross-functional teams to gather requirements by understanding workflow, goals, and processes


• Act as liaison between the development teams and business stakeholders to ensure that ERP solutions align with business objectives


• Document business requirements, functional specifications, and process maps to serve as a reference for the organization


• Analyze system performance and user feedback to identify opportunities to improve processes and ERP functionality


• Provide subject matter expertise in continuous process improvement for consistency, efficiency, and standardization across NAVSEA, NSSO, and related communities


• Develop and implement change strategies, governance, and workflows for shipyard business processes


• Facilitate and support technical conferences, meetings, and symposia, including content development and analysis


• Provide event management support with Lean Six Sigma or equivalent services, including process mapping, data analysis, and cost-benefit assessments


• Coordinate reviews and consensus-building for AIM-NG chapters and other process documentation


• Deliver functional expertise and user experience for Ship Maintenance Community Corporate IT Software Suite


• Analyze business cases and facilitate requirements development for changes to IT applications and business processes


• Support IT development, execution, and release assessments, including effectiveness and lessons learned


• Participate in Digital Program Office (DPO) reviews and IT management board meetings

• Support the development, enhancement, and maintenance of corporate metrics, dashboards, and data visualizations for ship maintenance and analytics


• Conduct continual program and software life-cycle planning, data mining, alternatives assessments, and prediction and decision support analytics in support of NAVSEA metrics


• Integrate data from multiple shipyard IT systems to enable comprehensive analytics and reporting


• Ensure data integrity, quality, and security across all supported systems


• Collaborate with Data Architects and Programmers to implement data-driven solution

• Provide business process analysis, requirements development, and documentation


• Support project documentation, status reporting, and deliverable tracking


• Assist with resource planning, budget management, and responses to data calls and inquiries


• Participate in program reviews, kick-off meetings, and special reviews, providing business process and IT system expertise

• Apply knowledge of NSY business processes and shipyard IT infrastructures, including system interface diagrams


• Develop and maintain business process and requirements maps, including "As Is" and future state documentation


• Support digital transformation initiatives and user experience analysis for IT systems


• Participate in Technical User Groups (TUGs), Metric Community of Practice (MCoP), and IT management board meetings

• Provide business process analysis and requirements development support for NSSO program management


• Support document development documentation, status reports, and deliverables tracking


• Assist with resource planning, budget management, and responses to data calls for NSSO program support


• Participate in program reviews, kick-off meetings, and special reviews as required, providing business process and IT system expertise