Erp Support Executive

Location:Dammam, Saudi Arabia

Job Type: Full-Time (On-site)

Working Days: Sunday to Thursday

Working Hours: 7:00 AM - 4:00 PM

Nationality: Saudi Arabian

Job Overview

We are seeking a motivated and experienced ERP Support Executive to join our team in Dammam. The candidate must have prior experience in ERP software support.

Experience in Odoo ERP will be considered a strong advantage.

Candidates must be currently residing in the Eastern Province of Saudi Arabia and ready to work from office.

Key Responsibilities

* Provide functional and user support for ERP software.

* Handle support tickets, troubleshoot issues, and ensure timely resolution.

* Coordinate with the technical team for issue escalation.

* Assist users with system configuration and process guidance.

* Monitor daily ticket updates and maintain proper documentation.

* Provide user training and support during implementation and post-go-live.

Requirements

* Minimum 1-3 years of experience in ERP software support.

* Experience in Odoo ERP is preferred.

* Good analytical and problem-solving skills.

* Strong communication skills in English and Arabic

* Must be based in Eastern Province, Saudi Arabia.

* Must be willing to work from office (Dammam), Sunday to Thursday, 7 AM - 4 PM.

Job Type: Full-time

Pay: ﷼5,000.00 - ﷼6,000.00 per month

Work Location: In person