ERP Tele Sales & Operation Executive

Job Description – Tele Sales & Operations Assistant

Position: Tele Sales & Operations Assistant

Department: Sales & Operations

Location: Kochi

Employment Type: Full-time

About the Role

We are looking for a motivated and dynamic Tele Sales & Operations Assistant to join our team. The role involves connecting with potential clients, generating leads, supporting the sales cycle, and assisting in day-to-day operational tasks. The ideal candidate should have excellent communication skills, a customer-focused mindset, and the ability to multitask in a fast-paced ERP (Enterprise Resource Planning) software environment.

Key Responsibilities

Tele Sales

Make outbound calls to prospective clients to introduce ERP products and services.

Generate and qualify leads through cold calling, follow-ups, and email campaigns.

Explain product features, benefits, and solutions to client requirements.

Schedule product demonstrations/meetings for the sales team.

Maintain and update client information in the CRM system.

Achieve weekly and monthly sales/lead generation targets.

Operations Support

Assist in coordinating sales operations and documentation.

Support the implementation team with client follow-ups and query handling.

Prepare sales reports, performance trackers, and dashboards.

Ensure smooth communication between clients and internal teams.

Handle routine administrative and operational tasks as assigned.

Required Skills & Qualifications

Bachelor’s degree in Business Administration, Marketing, or related field.

Excellent verbal and written communication skills.

Strong persuasion, negotiation, and relationship-building abilities.

Ability to work with CRM tools, MS Office (Excel, Word, PowerPoint).

Good organizational skills and attention to detail.

Ability to work independently as well as in a team environment.

Key Attributes

Positive attitude with a willingness to learn.

Goal-oriented and self-motivated.

Strong time management and multitasking skills.

Customer-centric approach.

Benefits

Competitive salary and performance-based incentives.

Professional growth and learning opportunities in ERP domain.

Friendly and collaborative work environment.

Exposure to client engagement and operations in a growing software company.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Work Location: In person