Escrow Support Officer

Full Time Escrow Support Officer for our new Chula Vista office and location. Spanish speaking candidates highly preferred.

Date posted: April 13th, 2026

Pay: $6,000.00 - $7,000.00 per month

About Us:

• Community-Driven: We're more than just a company; we're a community that fosters a family-like environment where each team member's success is recognized and celebrated.
• Industry Leaders: As leaders in the escrow industry, we are dedicated to innovation, teamwork, and outstanding service.
• Technologically Advanced: Equipped with cutting-edge technology and leading cybersecurity measures, we ensure a secure and efficient working environment, simplifying the escrow process for you, our agents, buyers, and sellers.
• Marketing Support: Our top-notch marketing and dedicated sales teams are ready to help you expand your client base.

Why You'll Love Working With Us:

Competitive Salary and Exceptional Benefits: Enjoy a competitive salary range with the potential to earn more through our aggressive commission structures. We offer full health benefits, a robust 401(k) plan with a generous 4% company match, and paid vacation time, flexible spending account and employee discounts.

Company Culture Like No Other: We celebrate every milestone—birthdays, anniversaries, and personal achievements—because every moment matters here.

Advanced Sales and Marketing Support: With our experienced and dedicated Sales and Marketing Team of 12, you’ll receive strong support to build and maintain your client base. Our innovative practices, educational workshops, and seminars, along with a strong social media presence, keep our brand modern and engaging. With opportunities to be featured in our video content and social media posts, you’ll find it easier to expand your client base and grow your desk.

Professional Development Opportunities: We are committed to your professional growth and personal development through offering continuous training and development programs to help you stay ahead in the industry.

Work-Life Balance: We value your time both inside and outside of work. Our full-time positions feature a flexible schedule from Monday to Friday, promoting a healthy work-life balance. To ensure you can take time off when needed, we provide assistants and floaters who are ready to seamlessly manage your desk in your absence.

Responsibilities:

1. Manage Escrow Process: Oversee the entire escrow process from opening to closing, ensuring all required documentation is collected and processed accurately and on time.

2. Coordinate with Contacts: Communicate with buyers, sellers, real estate agents, lenders, and other parties involved in the transaction to coordinate the closing process and address any issues that may arise.

3. Review Documents: Review and analyze legal documents, contracts, and title reports to ensure accuracy and compliance with regulatory requirements.

4. Prepare Closing Documents: Prepare escrow instructions, settlement statements, and other closing documents in accordance with the terms of the purchase agreement and lender requirements.

5. Facilitate Final Disbursement: Coordinate the transfer of funds and ensure all parties receive payment according to the terms of the transaction.

6. Conduct Signings: Conduct signings with buyers, sellers, and other parties to review and sign closing documents and answer any questions they may have. Notarize. This includes going over the paperwork over the phone with them, if necessary.

7. Ensure Compliance: Ensure compliance with all regulations governing escrow transactions, including the handling of funds and the protection of sensitive information.

8. Provide Customer Service: Provide exceptional customer service to all parties involved in the transaction, addressing any concerns or inquiries in a professional and timely manner.

9. Resolve Discrepancies: Investigate and resolve any discrepancies or issues that may arise during the escrow process, working collaboratively with all the clients to reach a resolution, keeping management in the loop, if necessary.

10. Maintain Records: Maintain accurate records of all escrow transactions, including documentation, correspondence, and financial records.

Qualifications:

1. Previous experience working as an Escrow Officer or in a similar role within the real estate industry.

2. Strong understanding of real estate transactions, escrow processes, and documentation.

3. Knowledge of state and federal regulations governing escrow transactions.

4. Excellent communication and interpersonal skills, with the ability to effectively interact with clients.

5. Detail-oriented with strong organizational and multitasking abilities.

6. Proficient computer skills, including experience with escrow software (SoftPro & GreenFolders) and MS Office applications.

7. Ability to work independently and prioritize tasks in a fast-paced environment.

8. Professional demeanor and a commitment to providing exceptional customer service.

Skills:

1. Attention to detail

2. Communication skills

3. Customer service

4. Legal and regulatory compliance

5. Problem-solving

6. Time management

7. Teamwork and collaboration

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person

Pay: $6,000.00 - $7,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person