Esthetician Wax Specialist / Receptionist

Job Overview

We are seeking a dependable, friendly, and highly motivated Receptionist/Sugarista to join our growing studio. This full-time, dual-role position combines front-desk responsibilities with hands-on sugaring and waxing services, making it ideal for someone who enjoys both client interaction and providing beauty services.

You will be the face of our studio—welcoming clients, managing daily operations, and ensuring the space is clean, organized, and running smoothly—while also delivering high-quality hair removal services. This is a fast-paced, customer-focused role for someone who thrives on staying productive and takes pride in both client care and maintaining a professional environment.

About the Role

This position is split between front desk/reception duties and Sugarista services. When not performing treatments, you will oversee reception operations and take an active role in maintaining the cleanliness and organization of the studio.

We’re looking for someone who is organized, proactive, and committed to creating a positive client experience from start to finish.

Key ResponsibilitiesReception & Front Desk Operations

• Greet clients warmly and professionally upon arrival
• Manage check-ins, check-outs, and appointment scheduling
• Answer phone calls, respond to inquiries, and assist with booking services
• Maintain accurate client records and appointment books
• Process payments and retail transactions
• Ensure the front desk and waiting area are clean, organized, and welcoming

Shop Upkeep & Cleanliness

• Perform daily cleaning tasks including sweeping, mopping, and dusting
• Maintain bathroom cleanliness and supplies throughout the day
• Take out trash and ensure all common areas are tidy and sanitized
• Support overall studio cleanliness in accordance with health and safety standards
• Assist in maintaining a polished, professional studio environment at all times

Client Services (Sugarista Duties)

• Perform professional sugaring and waxing services in compliance with NYS licensing requirements
• Ensure client comfort, safety, and satisfaction before, during, and after treatments
• Educate clients on aftercare and recommend appropriate retail products
• Build strong client relationships through excellent service and communication
• Maintain a clean and sanitary treatment room between services

Studio Support & Downtime Tasks

• Assist with general studio operations to ensure smooth daily flow
• Help create and post approved social media content (photos, videos, captions)
• Support team members and contribute to a collaborative work environment

What We’re Looking For

• Valid NYS Waxing License or Cosmetology License (required)
• Strong customer service and communication skills
• Professional, friendly, and reliable with a strong work ethic
• Ability to multitask and stay productive during downtime
• Commitment to maintaining cleanliness and organization
• Comfortable handling both front desk duties and treatment services
• Experience with scheduling or salon software (e.g., MINDBODY) preferred
• Team-oriented with a positive attitude

Nice to Have (Not Required)

• Experience in retail sales
• Familiarity with additional esthetic services (lashes, laser, etc.)
• Interest in continued education and skill development

Why Join Our Team

• Supportive, team-oriented work culture
• Hands-on leadership focused on your growth and success
• Ongoing training and career development opportunities
• Clean, professional, and organized work environment
• Opportunity to build a loyal clientele while gaining operational experience

Requirements

License/Certification:

• Waxing License or Cosmetology License (Required)

Ability to Commute:

• Rockville Centre, NY 11570 (Required)

Work Location:

• In person

Pay: $17.00 per hour

Benefits:

• Employee discount

Work Location: In person