Esthetician/Concierge

Job Summary
We are seeking an upbeat, dependable, energetic and motivated licensed Esthetician to join our dynamic team! Successful applicants will be patient-focused and able to also handle front desk and social media duties as needed. The ideal candidate will be the first point of contact for our patients, providing exceptional service and ensuring a welcoming atmosphere. This role requires flexibility, strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Experience as an esthetician or a related field is preferred.

Duties

• Greet and welcome patients upon arrival, ensuring a positive first impression.
• Manage front desk operations, including check-ins and check-outs, using Aesthetic Record software.
• Provide information about services offered, upselling additional treatments or products as appropriate.
• Handle inquiries and resolve any issues promptly to ensure patient satisfaction.
• Maintain cleanliness and sanitation of the front desk area and waiting room.
• Assist with scheduling appointments and managing the calendar for service providers.
• Promote retail sales by demonstrating products and providing knowledgeable recommendations.
• Support social media management efforts by creating content, sharing updates and engaging with patients online.
• Collaborate with team members to ensure seamless patient services across all departments.
• Successful applicants should have a California Esthetician License with at least one year of experience and should currently have insurance.
• Previous experience in a front desk or guest services role within the hospitality or beauty industry is highly desirable.
• Knowledge of retail sales techniques and experience in upselling products or services is beneficial.
• Strong communication skills are essential for effective interaction with patients and team members.
• Ability to manage multiple tasks while maintaining a high level of professionalism and attention to detail.
• A background in med spa services or related fields will be advantageous.
• Join our team as a Licensed Esthetician/ Front Desk Representative where you can utilize your skills in customer service while contributing to an exceptional guest experience!

Duties

• Administer aesthetic procedures in accordance with established protocols, including providing facials, peels, and other services
• Document patient and procedure information accurately in electronic medical record system while ensuring compliance with HIPAA regulations.
• Educate patients on treatment options, post-care instructions, and potential side effects.
• Establish and build relationships with potential, new and existing patients / clients to promote and sell the medical spas services
• Collaborate with a multidisciplinary team within a medical spa setting to provide comprehensive care.
• Participate in ongoing training and professional development to stay current with industry trends and advancements.

Job Types: Part-time, Contract

Pay: From $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person