Esthetician/Concierge

Job Summary
We are seeking an upbeat, dependable, energetic and motivated licensed Esthetician to join our dynamic team! Successful applicants will be patient-focused and able to handle front desk / office admin duties as needed. The ideal candidate will be the first point of contact for our patients, providing exceptional service and ensuring a welcoming atmosphere. This role requires flexibility, strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Experience as an esthetician is required.

Duties

• Greet and welcome patients upon arrival, ensuring a positive first impression.
• Manage front desk operations, including check-ins and check-outs, using Aesthetic Record software.
• Provide information about services offered, upselling additional treatments or products as appropriate.
• Handle inquiries and resolve any issues promptly to ensure patient satisfaction.
• Maintain cleanliness and sanitation of the front desk area and waiting room.
• Assist with scheduling appointments and managing the calendar for service providers.
• Promote retail sales by demonstrating products and providing knowledgeable recommendations.
• Learn to support social media management efforts by creating content, sharing updates and engaging with patients online.
• Collaborate with team members to ensure seamless patient services across all departments.
• Successful applicants should have a California Esthetician License with at least one year of experience and should currently have insurance.
• Previous experience in a front desk or guest services role within the hospitality or beauty industry is highly desirable.
• Knowledge of retail sales techniques and experience in upselling products or services is beneficial.
• Strong communication skills are essential for effective interaction with patients and team members.
• Ability to manage multiple tasks while maintaining a high level of professionalism and attention to detail.
• A background in med spa services or related fields will be advantageous.
• Minimum of 3 years of experience.
• Join our team as a Licensed Esthetician/ Front Desk Representative where you can utilize your skills in customer service while contributing to an exceptional guest experience!

Duties

• Administer aesthetic procedures in accordance with established protocols, including providing facials, peels, and other services
• Document patient and procedure information accurately in electronic medical record system while ensuring compliance with HIPAA regulations.
• Educate patients on treatment options, post-care instructions, and potential side effects.
• Establish and build relationships with potential, new and existing patients / clients to promote and sell the medical spas services
• Collaborate with a multidisciplinary team within a medical spa setting to provide comprehensive care.
• Participate in ongoing training and professional development to stay current with industry trends and advancements.

Job Types: Part-time, Contract

Pay: $3,000.00 - $6,000.00 per month

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person