Job Position Hours: 9:00 am - 5:00 pm
*Based Hourly Rate Plus Sales Commission (Details will be discussed with employee)
Job Duties:
- Front and Back
- Greet guests warmly and provide outstanding customer service.
- Schedule, confirm, and manage appointments.
- Answer phone calls, emails, and customer inquiries.
- Check guests in and out efficiently.
- Process payments and maintain accurate cash and credit card transactions.
- Promote spa services, packages, and retail products.
- Maintain client records and appointment information.
- Keep the reception area clean, organized, and professional.
- Handle guest concerns and resolve issues professionally.
- Review and manage all emails.
- Manage social media and website.
- Obtain and record patient vital signs, including blood pressure, weight, body mass, height, and pulse.
Aesthetic Tech Duties:
- Perform customized facial treatments.
- Provide body contouring and body sculpting treatments.
Skills:
- Customer service excellence
- Appointment scheduling
- Cash handling and payment processing
- Time management
- Sales and product promotion
- Teamwork and communication
- Professional appearance and Attention to detail
- Knowledge of facial treatments and body contouring procedures.
- Strong sales and customer service abilities.
- Ability to create a welcoming, high-end client experience.
Job Type: Full-time
Benefits:
- Employee discount
- Professional development assistance
Experience:
- Aesthetic treatments: 1 year (Required)
Language:
Work Location: In person