Role & responsibilities
- Prepare and present accurate treatment cost estimates in line with doctors clinical plan
- Ensure estimate propositions comply with NABH patient rights, transparency, and billing standards
- Conduct BD / follow-up calls for estimate approval and appointment confirmation
- Handle appointment booking, admission coordination, and cash collection with proper documentation
- Coordinate OT clearance, including advance payment, consent, and billing approval
- Manage billing counter activities related to over-estimated or additional costs
- Provide billing counselling to patients and attendants regarding cost variations with clarity and empathy
- Ensure seamless coordination with doctors, OT team, nursing, and billing department
- Maintain estimate records, MIS, and audit-ready documentation as per NABH norms
- Follow hospital financial policies, patient safety, and confidentiality guidelines
Preferred candidate profile
- Strong knowledge of hospital billing, surgical packages, and OT estimates
- Excellent patient counselling and communication skills
- Understanding of NABH standards related to billing transparency and patient information
- Proficiency in HIS / billing software and MS Excel
- Ability to work in a fast-paced, high-responsibility environment
Experience:
- 1-3 years in NABH hospital billing / estimate counter / OT bill
Job Type: Full-time
Pay: ₹10,043.50 - ₹43,612.20 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person