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Role & responsibilities

  • Prepare and present accurate treatment cost estimates in line with doctors clinical plan
  • Ensure estimate propositions comply with NABH patient rights, transparency, and billing standards
  • Conduct BD / follow-up calls for estimate approval and appointment confirmation
  • Handle appointment booking, admission coordination, and cash collection with proper documentation
  • Coordinate OT clearance, including advance payment, consent, and billing approval
  • Manage billing counter activities related to over-estimated or additional costs
  • Provide billing counselling to patients and attendants regarding cost variations with clarity and empathy
  • Ensure seamless coordination with doctors, OT team, nursing, and billing department
  • Maintain estimate records, MIS, and audit-ready documentation as per NABH norms
  • Follow hospital financial policies, patient safety, and confidentiality guidelines

Preferred candidate profile

  • Strong knowledge of hospital billing, surgical packages, and OT estimates
  • Excellent patient counselling and communication skills
  • Understanding of NABH standards related to billing transparency and patient information
  • Proficiency in HIS / billing software and MS Excel
  • Ability to work in a fast-paced, high-responsibility environment

Experience:

  • 1-3 years in NABH hospital billing / estimate counter / OT bill

Job Type: Full-time

Pay: ₹10,043.50 - ₹43,612.20 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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