Shift Lead (Resident Care)

Grow Your Leadership Career with The Arbor Company

Work Schedule: Full-Time, 3PM-11PM

Are you ready to love your job again?

Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work® and honored to be one of only 20 companies on Fortune Magazine’s Best Workplaces in Aging Services list.

We are currently hiring a Shift Lead to support our Resident Care team. This is an excellent opportunity for experienced caregivers or med techs ready to step into a leadership role while continuing to provide meaningful care to residents.

Why Join The Arbor Company?

Arbor People feel the love every day because we provide:

• Free Meal for Each Work Shift
• Employee Assistance Program – Wellness Resources for You and Your Family
• Competitive Pay Rates
• Paid Time Off for Full-Time and Part-Time Staff
• Ability to Turn PTO Into Cash
• Get Paid on Your Own Schedule
• Certified Great Place to Work
• Career Growth & Leadership Development Opportunities
• Tuition Assistance & Student Loan Repayment Assistance
• Access to Emergency Financial Assistance
• Health, Dental, Vision Insurance
• 401(k) with Employer Matching Contributions
• Ongoing Training & Mentorship Support

What You Will Do

As a Shift Lead, you will support the Resident Care Director and lead your team by example while ensuring residents receive compassionate, person-centered care.

Leadership & Team Support

• Lead and support Resident Assistants during assigned shift
• Assign daily care responsibilities and adjust assignments based on resident needs
• Promote teamwork and positive communication among care staff
• Provide real-time coaching to ensure quality care and safety standards are met
• Support onboarding and mentoring of new team members
• Assist with maintaining proper staffing coordination during shift

Resident Care

• Provide hands-on care and support to residents, including maintaining one care assignment
• Ensure care is delivered according to individualized care plans and documented accurately
• Respond promptly to resident call lights and requests for assistance
• Support a safe environment through proper infection control and safety practices
• Ensure residents’ needs are met through regular rounding

Coordination & Communication

• Lead shift huddles and support smooth shift transitions
• Monitor completion of care tasks, laundry schedules, and daily routines
• Communicate shift updates and concerns to leadership team
• Ensure timely and accurate documentation in the resident care system
• Support compliance with community policies, procedures, and training requirements

Memory Care Support (if applicable)

• Support person-centered dementia care practices, including Positive Physical Approach
• Ensure residents’ nutritional needs are met during meals and snacks
• Assist with maintaining a safe and structured environment

Qualifications

• Experience working in senior living, caregiving, or medication assistance preferred
• Medication Technician certification (if applicable per state requirements)
• Demonstrated leadership ability or interest in growing into a leadership role
• Strong communication and teamwork skills
• Positive attitude and commitment to quality resident care
• Ability to support and mentor team members
• Must be in good standing if currently employed with The Arbor Company

Why This Role is a Great Next Step

If you are passionate about helping others and ready to grow your career, we would love to connect with you.

Apply today and discover why Arbor is where people come to grow.

The Arbor Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type in accordance with federal, state, and local laws.

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