Event Manager

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Built to transform the very perception of the future as we know it, the Museum of the Future was envisioned by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Prime Minister and Vice President of the United Arab Emirates at the World Government Summit. An institution and hub dedicated to future-foresight, innovation and exploring future environments, the museum along with Dubai Future Foundation welcomes people to start shaping their shared future today.

One of the most complex and ambitious projects ever executed, the Museum of the Future is by and for people, fostering a community united in the pursuit of tomorrow's possibilities.

What are we looking for?

As a key member of the Commercial team at the Museum of The Future, you'll be responsible for defining the strategy and leading the execution of all major events and activations, ensuring alignment with organizational objectives and revenue goals. This role oversees the entire event lifecycle, from strategic planning and budgeting to flawless execution and post-event analysis. The Manager acts as the primary liaison for high value clients and top tier vendors, ultimately driving a superior, world class customer experience and enhancing the company's reputation within the events industry.

Your role within the department

You will report to the Head of Commercial and collaborate closely with the team to ensure the department consistently delivers on events that meet the museum's objectives and standards by working closely and fostering relationships with all internal departments in the Museum and all relevant shareholders in the Events.

Your typical working week would typically cover the following:

• Defining event strategy, overseeing the complete event lifecycle (from planning and budgeting to execution), and providing executive oversight to ensure seamless coordination across all internal teams.
• Acting as the primary liaison for high value clients, top tier vendors, and key governmental entities, attending and facilitating crucial meetings to ensure alignment and promptly address any complex issues.
• Leading, mentoring, and managing the Events team, fostering a culture of accountability and innovation; designing and refining SOPs and best practices for consistent, high quality event delivery.
• Proactively identifying and mitigating operational, security, and logistical risks, ensuring strict adherence to all legal, health & safety, and permit regulations.
• Managing the selection and vetting of approved catering companies for the venue, ensuring clients receive the best rates.
• Leading comprehensive post event reviews, generating detailed reports on financial performance and customer satisfaction, and presenting strategic recommendations to the Head of Commercial/Leadership Team for long term service improvement.

Are you the right fit for the role?

• You have a bachelor's degree.
• Minimum of 7 years of experience in managing events within hospitality, attractions or events industry, with at least 3 years in a leadership or managerial role.
• You have a proven track record in managing large scale complex events.
• You have strategic vision for event design, operational expertise in managing the full lifecycle and implementing SOPs, and the critical ability to lead teams and make rapid, high pressure decisions.
• You excel at high level stakeholder management, including negotiating with clients, vendors, and government entities, while successfully navigating all necessary regulatory and compliance requirements.

Seniority level

Mid Senior level

Employment type

Full time

Job function

Sales and Strategy/Planning

Industries

Museums, Hospitality, and Events Services

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