Event Production Manager

Event Execution and Management

• Manage the end-to-end delivery of events, including planning, production coordination, execution, and post-event closure.
• Prepare and maintain detailed event timelines, vendor lists, budgets, and project management documents.
• Oversee all aspects of event logistics — venue coordination, branding installation, production supervision, catering, staffing, permits, and guest experience.
• Monitor event budgets to achieve targeted profitability margins and maintain expense control throughout each project.
• Lead all on-ground operations during events, ensuring flawless delivery, managing teams, and handling last-minute adjustments.
• Prepare detailed post-event reports, including performance vs. target analysis, client feedback, learnings, and profitability review.
• Attend site visits with vendors, clients, or internal teams as required during event planning and setup phases to ensure smooth coordination and accurate execution

Profitability and Tender Management

• Ensure all events achieve or exceed pre-agreed profitability margins.
• Lead or collaborate in the tendering and proposal preparation process for event-related opportunities.
• Support the Sales Manager and Business Development team by providing feasibility inputs, timelines, and budgeting for pitches and RFPs.
• Identify and propose upselling opportunities during event planning where feasible (e.g., additional branding, activations, content production).
• Ensure all upsells or additions agreed upon with the client are properly documented, shared with the Sales/Accounts team, and reflected in the project financial tracking

Client Servicing and Relationship Management

• Act as the primary point of contact for clients during the event lifecycle (planning, execution, and closure).
• Represent Paradox professionally during client meetings, briefings, presentations, and site visits.
• Gather and consolidate client feedback post-event, identify improvement areas, and propose service enhancements.
• Handle and resolve client inquiries, concerns, or operational issues quickly and professionally during project delivery.
• Creative Collaboration for Event PitchesParticipate actively with the Creative and Business Development teams during brainstorming sessions and pitch development.
• Contribute operational feasibility recommendations to ensure creative concepts are executable within budget and timelines.
• Assist in building event strategies, engagement plans, and experiential ideas for proposals and new business pitches.
• Attend internal creative meetings to align operational planning with the creative storytelling direction.

Process Improvement and Internal Collaboration

• Regularly review event processes and workflows to identify efficiency gaps and propose optimizations.
• Collaborate cross-functionally with Account Management, Design, and Sales teams to ensure seamless handover between departments.
• Maintain accurate records in project management tools (Asana, CRM, etc.) for tracking event deliverables, milestones, and learnings.