Job Title: Logistics Manager
Location: Tempe, AZ
Company: Captivate Event Rentals
About Us
Captivate Event Rentals is a fast-growing event rental company known for delivering beautifully curated pieces and unforgettable service. As our company scales, we're expanding our logistics operation. We’re looking for a Logistics Manager to take the lead on delivery execution, scheduling, and field operations, working closely with our Warehouse Manager to ensure every order leaves a lasting impression.
Position Overview
The Logistics Manager will be responsible for overseeing all aspects of deliveries, pickups, routing, and day-of execution. This is an ideal role for someone who thrives under pressure, takes pride in operational excellence, and wants to be part of a dynamic leadership team that’s elevating the standard for event logistics.
Key Responsibilities
- Manage day-to-day delivery operations, including dispatching, routing, timing, and crew assignments
- Ensure on-time and accurate delivery, setup, and pickup of rental orders
- Serve as the main point of contact for delivery issues, client access questions, and on-site problem solving
- Use routing software and internal systems to schedule deliveries based on crew, geography, and event timing
- Conduct quality checks to ensure items are properly loaded, secured, and staged for efficient delivery
- Supervise, train, and motivate delivery teams to meet performance standards
- Work with the Warehouse Manager to coordinate inventory handoff, loading timelines, and route readiness
- Support communication with clients around delivery ETAs, access issues, and day-of service expectations
- Track order execution performance and help drive continuous improvement
- Assist in interviewing, hiring, and onboarding new delivery team members
- Step in as needed for problem-solving on major jobs, difficult access sites, or high-profile events
Qualifications
- Proven experience managing deliveries, dispatch, or logistics in a fast-paced environment
- Strong organizational and scheduling skills
- Excellent communicator, especially under pressure
- Experience in the event rental industry strongly preferred
- Comfortable using routing software and operational tools
- Ability to lead teams in the field, hold others accountable, and model professionalism
- Must have a valid driver’s license and clean driving record
- Weekend availability required (many events happen on Saturdays/Sundays)
Why Join Captivate?
- Be part of a fast-scaling startup where your ideas and impact matter
- Co-lead a growing operations team and help shape the systems we build
- Work in a fun, team-oriented culture that values ownership, creativity, and problem-solving
- Opportunities for career growth as we expand into new regions and offerings
- Competitive pay and the satisfaction of seeing your work come to life at incredible events
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Application Question(s):
- What do you believe makes you the best candidate for this position?
Work Location: In person