Event Steward – Job DescriptionJob Title
Event Steward
Job Summary
An Event Steward is responsible for ensuring the safety, security, and smooth operation of events such as concerts, sports matches, festivals, conferences, and private functions. They assist guests, manage crowd control, enforce venue rules, and respond to incidents in a professional and calm manner.
Key Responsibilities
- Welcome guests and check tickets or passes at entry points
- Direct attendees to seating areas, exits, restrooms, and other facilities
- Monitor crowd behavior to ensure safety and prevent disruptions
- Assist with crowd control during entry, intermissions, and exit
- Enforce venue policies (e.g., no smoking, restricted areas, prohibited items)
- Respond quickly to incidents, emergencies, or disturbances
- Report safety hazards, suspicious behavior, or incidents to supervisors
- Provide assistance to guests with special needs
- Support emergency evacuations if required
- Work collaboratively with security staff, event organizers, and emergency services
Skills & Qualifications
- Strong communication and interpersonal skills
- Ability to remain calm under pressure
- Good observational and problem-solving skills
- Physically fit and able to stand for long periods
- Customer service experience preferred
- Basic knowledge of health and safety procedures
- Ability to work in office hour's
Reporting Structure
- Reports to: Client, Executive, Supervisor & Operation Manager
- Works closely with: Venue staff, event organizers, and emergency services
Job Type: Full-time
Pay: ₹22,000.00 - ₹26,906.42 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person