Job Description / Overview
The Royal Regency in Yonkers is seeking an engaging, friendly, and detail-oriented Events and Marketing Coordinator to join our boutique venue team. This role combines high-touch client service, meticulous event logistics, and creative brand promotion to maximize bookings, maintain aesthetic brand consistency, and enhance the venue’s local reputation. You will manage the full event lifecycle from converting inquiries into confirmed bookings to overseeing flawless on-site execution—while driving brand awareness through social media and local marketing campaigns. Acting as the operational bridge between marketing strategy and event execution, this position requires a blend of organization, creativity, and attention to detail, along with administrative and customer support for the Management Team.
About Us:
The Royal Regency Hotel is a family-owned and operated boutique hotel in Yonkers, New York. Our mission is to cultivate an atmosphere that is warm, engaging and fun, allowing our guests to create their own distinctive memories.
As a Greek-American family, we take great pride in our heritage. Greek art and architecture have inspired and influenced civilizations for thousands of years. We invented democracy, philosophy, history, theater, and the Olympics. However, perhaps our most self-defining concept is that of Filoxenia, or hospitality. Our greatest satisfaction comes from making our guests feel at home during their stay at the Royal Regency Hotel.
Core Responsibilities
- Sales & Client Management: Respond to all venue inquiries, lead on-site tours, and provide administrative support throughout the full sales process from initial proposal to contract signing.
- Event Detailing & Logistics: Support the coordination of all "behind-the-scenes" details including room layouts, menus, timelines, and specialized vendor needs (florists, AV, catering).
- On-Site Coordination: Serve as a point of contact during events to supervise setup/breakdown and ensure the client’s vision is met with high aesthetic standards.
- Client Relations: Building rapport, managing expectations, and conducting post-event follow-up.
- Boutique Marketing: Manage and grow the venue’s social media presence (Instagram/TikTok) by highlighting real events to generate leads. Plan and run targeted campaigns—including email and social media—to boost engagement and event attendance. Partner with the digital marketing team to track KPIs and ensure campaign performance meets goals.
- Brand Assets: Create and update marketing collateral, including digital lookbooks, venue brochures, and email newsletters.
- Vendor Partnerships: Build and maintain a preferred vendor list that aligns with the boutique nature of the venue.
- Lead Generation & Data Analysis: Use platforms like Cvent or Eventbrite to manage registrations, track attendee metrics, and report on post-event performance.
- Budget & Timeline Oversight: Develop and manage project timelines and financial budgets to ensure on-target execution.
- Analytics & Reporting: Monitor lead conversion, event performance, ROI, and other relevant metrics utilizing data analysis tools.
- Collaboration: Partner with all teams to ensure event goals align with company objectives.
Other Duties/Responsibilities, include but are not limited to:
- Maintain accurate, organized, and up-to-date files to effectively support guests, management, and ownership.
- Foster positive working relationships and collaborate with team members to achieve shared goals.
- Represent yourself and the facility with integrity, professionalism, and a consistently service-focused attitude.
- Demonstrate a positive, team-oriented mindset and maintain open communication across departments.
- Maintain a neat, clean, and business-appropriate appearance in accordance with dress standards.
- Ensure supplies are stocked and readily available.
- Maintain flexibility to support a 24/7 operation, including varied shifts based on business needs.
- Perform additional duties as assigned by management.
Requirements & Skills
- 2+ years in event coordination, hospitality, or venue sales
- Proficiency in CRM/booking platforms (e.g., Tripleseat) and design tools such as Canva
- Strong organizational, creative, and analytical skills
- Ability to stand for extended periods and lift up to 30 lbs during event transitions
If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply for the position of Events & Marketing Coordinator. Requirements flexible for the right candidate.
This job description describes the general nature of the duties and responsibilities of this position. These duties may be amended from time to time. This document is not an employment contract.
Pay: From $20.00 per hour
Benefits:
Work Location: In person