Exec Admin Assistant

JOIN LOTTE

Nestled in the heart of downtown Seattle, our four-star luxury hotel is renowned for exceptional service, refined design, and a commitment to personalized guest experiences. We are seeking an experienced and polished Executive Administrative Assistant to provide high-level administrative support to our executive leadership team. This role offers the opportunity to work in a dynamic hospitality environment that values professionalism, discretion, and excellence.

Position Summary

The Executive Administrative Assistant supports the General Manager and executive team in the daily operations of the hotel, ensuring efficient communication, coordination, and execution of administrative functions. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced, service-driven setting.

Key Responsibilities

• Provide comprehensive administrative support to the General Manager and executive leadership team.
• Manage calendars, schedule meetings, prepare agendas, and take minutes with confidentiality and accuracy.
• Coordinate travel arrangements, accommodations, and itineraries for executives and VIP guests.
• Draft, proofread, and manage correspondence, presentations, and reports.
• Liaise with internal departments to ensure timely follow-up on executive directives.
• Handle confidential information with the utmost discretion and integrity.
• Assist with event coordination, including leadership meetings, investor visits, and hotel functions.
• Maintain organized filing systems, both digital and physical, ensuring compliance with recordkeeping policies.
• Support HR and finance administration as needed (e.g., expense reports, purchase orders).
• Uphold brand standards and demonstrate professionalism in all interactions with guests and colleagues.
• Direct Assistance of Executive Committee members with associated departmental tasks
• Special projects to include communications and roll out of new systems and/or initiatives
• Other projects as assigned by management

Qualifications

• Associate or bachelor’s degree preferred (Hospitality Management, Business Administration, or related field).
• Minimum 3–5 years of administrative or executive assistant experience, preferably in a hospitality or luxury service environment.
• Exceptional written and verbal communication skills.
• Advanced proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
• Strong organizational, problem-solving, and multitasking skills.
• Professional demeanor, discretion, and ability to maintain confidentiality.
• Availability to work flexible hours as needed to support hotel operations.

Work Environment & Physical Requirements

This position operates in a professional office environment within a luxury hotel setting. The role requires regular use of standard office equipment and occasional walking or standing in public areas of the property. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Equal Employment Opportunity

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic under federal, state, or local law.

POLICIES AND PROCEDURES

COMPENSATION

• Medical, Dental, and Vision plans that become available on Day 1 of employment
• Retirement Savings Plan (401k) with company matching
• Two weeks of Vacation Days
• Nine paid Holidays
• Three Personal Days to use every calendar year
• Public Transportation Discount (ORCA)
• A rich culture of Team Member Recognition