Executive- Admin (Training & Operations Coordinator)

Role Overview | The role will play a central role in ensuring smooth coordination across on-boarding, training operations, reporting, field deployment, and audit readiness. This role requires excellent organisation, communication, and follow-through, ensuring all processes run efficiently and promoters receive timely support across their life cycle.

Key Responsibilities

1. Onboarding & Documentation

• Manage end-to-end on-boarding documentation including offer letter release, rules sheet, and sharing training links. • Coordinate background verification, creation of ID cards (soft + physical), and deployment intimation.
• Maintain updated records of joiners, deployment locations, and compliance documents.

2. Training Administration

• Coordinate weekly and monthly training schedules with Trainers and Zonal teams.
• Track attendance for all online and offline sessions and maintain training logs.
• Support the execution of monthly assessments, score consolidation, and record management.
• Ensure training materials (pitch docs, catalogues, lab reports) are regularly updated and circulated.

3. Buddy System Coordination

• Assign Buddies to new joinees and communicate responsibilities. • Ensure availability of training kits at Buddy stores (T-shirt, catalogues, product documents, etc.).
• Track the Buddy’s 15-day follow-up and ensure structured feedback from both sides.

4. Reporting & Data Management

• Oversee daily, weekly, and monthly reporting formats and ensure timely submissions from all zones.
• Maintain centralised folders for stock images, attendance, sales reports, and promoter trackers.
• Ensure accuracy of data shared with management and support dashboard preparation when required.

5. Store Visit & Feedback Coordination

• Collect store visit feedback from Trainers and Audit teams and document it systematically.
• Ensure every promoter receives minimum mandatory feedback entries per month.
• Share insights with relevant team members for corrective action.

6. Stock, Merchandising & Asset Tracking

• Ensure timely distribution of merchandising assets such as T-shirts, neck ties, brochures, and sample inventory.
• Maintain a tracker for issuance, pending requirements, and replenishment cycles.

7. Churn & Deployment Support

• Maintain a live churn tracker with reasons, dates, and replacement status.
• Coordinate replacement requests with hiring partners and ensure timely closures.
• Update deployment changes across the system and notify all concerned stakeholders.

Key Skills & Requirements

• Graduate with 2–4 years of experience in Admin, Operations, HR Coordination, or FMCG/Retail field support roles.
• Strong command over Excel, Google Sheets, and basic reporting tools.
• Excellent communication and coordination skills across teams and external agencies.
• Detail-oriented, highly organized, and comfortable managing multiple priorities.
• Ability to work in a fast-paced, multi-location environment.

Job Type: Full-time

Pay: ₹35,000.00 - ₹55,000.00 per month

Work Location: In person