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MEFMA Overview
The Middle East Facilities Management Association (MEFMA) is a non-profit, professional regional association headquartered in Dubai. It is dedicated to developing the Facility Management (FM) industry across the Middle East.
MEFMA supports the sector through a wide range of activities, including:
· Organizing FM events and conferences
· Building and delivering professional FM training courses and exams
· Publishing industry reports and thought leadership content
· Operating as a membership-based association for FM professionals and entities
MEFMA serves Middle East countries and works daily with a diverse group of stakeholders across the region. Despite its broad regional reach, MEFMA operates with a small team of 9 highly capable professionals, each playing a critical role in delivering impact efficiently and at high standards.
Required Qualities and Expectations
This role requires a highly organized, proactive, and detail-oriented professional responsible for providing comprehensive administrative and office support to ensure the smooth and efficient day-to-day operations of MEFMA. The position serves as a key operational arm and trusted partner to the Executive Director, while also acting as a central coordination point for the team, enabling productivity, effective communication, and seamless workflow across the association.
By anticipating needs, managing priorities, and delivering high-quality administrative support, this role plays a vital part in enhancing leadership effectiveness and supporting the successful execution of MEFMA’s activities.
An ownership mindset, along with a flexible, responsible, and can-do attitude, is essential for all MEFMA team members, as each serves as an ambassador of MEFMA to our members, partners, vendors, and the wider industry.
Roles & Responsibilities
Administrative Responsibilities:
- Manage schedules, meetings, communications, documents, and administrative priorities while maintaining strict confidentiality
- Proactively anticipate needs and help optimize the Executive Director’s time, focus, and effectiveness
- Coordinate and maintain calendars, ensuring efficient scheduling and prioritization
- Prepare reports and presentations when required
- Provide flexible support in other capacities beyond job requirements
· Correspondence Management: Handle and respond to all MEFMA correspondence across the association’s communication channels
· Meeting Coordination & Minutes: Organize meetings, prepare agendas, record accurate minutes, and ensure timely circulation while following up on action items
· Travel & Logistics: Arrange travel, accommodation, and logistics for team members and leadership when required
· Records Keeping: Maintain office records and files in both electronic and physical formats
· Office Operations: Oversee the smooth day-to-day office operations to ensure an efficient working environment
· IT Support: Handle any IT-related matters
HR Responsibilities:
· Compliance Oversight: Ensure compliance with MEFMA’s policies and procedures by the team
· HR Administration: Manage employee records, contracts, work permits, insurance, leave tracking, and other HR administrative requirements
· Onboarding Coordination: Manage the onboarding process for new employees and interns, ensuring their smooth integration into MEFMA
· Offboarding Support: Oversee the end-of-employment process, including exit documentation, asset recovery, system access deactivation, final settlements coordination, and knowledge handover to ensure a smooth and compliant transition
· Recruitment Support: Assist in recruitment activities including job posting, scheduling interviews, coordinating with candidates, and preparing documentation
· Training Coordination: Assist in organizing training sessions and professional development initiatives for the team
· Employee Engagement: Support initiatives that enhance employee engagement, wellbeing, and workplace culture
Other duties as required and assigned by the Executive Director and the Growth Manager
Required Experience & Skills
Experience & Skills:
Core Competencies:
Job Type: Full-time
Pay: AED5,000.00 per month
Application Question(s):
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