Executive Assistant for Medical Lab Operations team

This position reports to the Office Operations Director with dotted line to CEO / COO

Job Responsibilities

The Office Operation Assistant provides direct to client support services.

Become the first person point of contact for clients/ facilities to get escalated

Ensure Dispatch team is supported ( Criticals , client support, answering phones )

Support Courier dispatch operations and payroll

Assist the Office Ops Dir. is assigned tasks (ex. H.R. Functions, Supply Ordering )

Adjust schedule to compensate for absent staff to ensure continuous operations with out interruption

Scan daily documents into the proper data archive locations.

Become a super user in Nexxus and LabDaq

Set up new clients in the portal, Set up new users in the portal

Become a trainer for new clients and refresh training for new employees at current clients.

Support CEO / COO with Client Satisfaction Engagement Activities that may include research, data acquisition, on site visits to clients locations.

Other job duties as assigned