Overview
We are looking for a highly organized, empathetic, and proactive People & HR Generalist with 3–4 years of experience to manage the end-to-end employee lifecycle. You will be facilitating everything from the first interview to the final review cycle. You will manage our HR tech stack (Lattice, Airtable, Slack), facilitate our recruitment pipeline, and serve as a primary point of contact for employee benefits and agency culture.
We are looking for someone who thrives in fast-moving environments who runs toward ownership, acts with urgency, and consistently can make things happen. Note, this job requires 4 days in office (NYC).
Roles and Responsibilities:
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Talent Acquisition & Onboarding
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Manage a full cycle for recruitment, including initial screening, conducting interviews for the majority of staff, and managing reference checks. Drafting and send offer letters, facilitate background checks, and handle new team member verifications.
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Seamless Onboarding: Assist in the "Welcome" experience by sending introductory emails, setting up Slack aliases, adding members to relevant groups, and configuring profiles in Lattice.
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Employee Life Cycle Management
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Execute on the operations, processes related to the employee life cycle, including onboarding, role and compensation changes, performance reviews, and offboarding.
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Develop and deliver employee-facing resources and training to support professional development.
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Manage and optimize People systems and technology, including
Monday.com
,
Lattice.com
, Paycom, Ramp, etc.
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Partner with the team to coordinate performance review cycles, engagement surveys, and other company-wide people programs.
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Oversee termination emails and ensure all offboarding checklists are completed accurately.
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Agency Operations & Administration
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Lead and support Operation team projects from start to finish, applying strong skills to keep initiatives organized, on schedule, and aligned with company priorities.
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Facilitate team changes and maintain real-time accuracy.
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Facilitate the admin side of new client setups (Slack groups, email aliases, and updating the active class list).
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Culture & Morale
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Engage in office morale and organize ongoing agency-wide activities.
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Take on new projects and responsibilities as assigned, with flexibility and a solutions-oriented mindset.
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Continuously seek ways to improve processes, programs, and the overall employee experience.
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Benefits & HR Administration
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Act as the internal expert for our benefits package, helping employees navigate 401k enrollment, health insurance questions, and leave policies.
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Track and manage sick leave, vacation accruals, and FMLA/PFL requests in accordance with state laws.
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Partner closely with finance on Payroll and Ramp
Qualifications & Skills
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Experience: 3–4 years in HR, People Ops, or Talent Acquisition (Agency experience is a plus).
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Proficiency in Lattice, Airtable, Slack, and G-Suite is highly preferred.
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Exceptional written and verbal communication skills
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High level of integrity when handling sensitive compensation data and termination procedures.
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A solid understanding of California/NY and federal employment laws and HR best practices.
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A proactive, solutions-focused mindset and a love for continuous improvement.
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Experience supporting benefits, and compliance programs.