Executive Assistant Manager

Hotel Kurrajong Canberra, 8 National Circuit, Canberra, Australian Capital Territory, Australia

We are hiring an Executive Assistant Manager (2IC) at the multi award winning Hotel Kurrajong Canberra to support our General Manager across all facets of hotel operations.

Opening its Heritage listed doors in 2014, Hotel Kurrajong Canberra takes all who enter on a journey back in time to the 1920s, when personal style - and Art Deco - reigned supreme. Once the residence of Australia's 16th Prime Minister, Ben Chifley - and now boasting a Whisky Bar in his honour - it offers an unrivaled space for parties; big (MICE style) and intimately small.

The Hotel Kurrajong Canberra offers 147 rooms and suites, Chifley's Bar & Grill, a multi award winning wedding venue (national and state awards since 2020) and 6 unique conference and event spaces for up to 200 pax.

Key responsibilities

• Oversee the daily operations and performance of the hotel, ensuring smooth running and exemplary guest service.
• Actively participate in revenue meetings to set weekly and monthly revenue/rate strategies.
• Financial Management - Assist with creating budgets, monitoring expenditures and revenues, and ensuring profitability targets are met.
• Work with and provide support to department heads (Front Office, F&B, C&E) to ensure coordinated operations and consistent service delivery.
• Food Safety is non negotiable - Support the Kitchen and F&B teams in maintaining all quality and safety standards for food prep, storage, presentation and service.
• Conferences & Events - Set up meetings for success and encourage the C&E team to maximise revenue through selling strategies and innovative interactions with attendees.
• Responsible for rosters and approving timesheets to maintain effective coverage while keeping cost effective staffing.

About you

• 2+ years of senior leadership experience in Rooms, Operations or Front Office.
• Sound understanding of a full service hotel (rooms, F&B and C&E).
• Commercially savvy, driving revenue and profit growth across Rooms, Food & Beverage and Conference & Events.
• A passion for the industry and a hands on style, leading by example.
• Engaged, initiative taking attitude with the ability to influence outcomes.
• Effective communication skills (written, verbal and listening).
• Proficiency in PMS and POS such as Protel and Micros (desirable).
• Current RSA and "Provide First Aid" certification or willingness to obtain.
• Full time permanent work rights for Australia (essential).

Why TFE Hotels

• TFE empowers its team members to shape our business and work culture.
• We offer a flexible work environment and a range of benefits to suit all lifestyles.
• Your growth and career development are important to us.
• International exchange opportunities.
• Recognition and opportunities to shine.