Executive Assistant-Real Estate Operations

Operations & Executive Assistant UMe Group | eXp Realty — Phoenix, AZ Full-Time | $60,000–$65,000 base salary (W2)

About UMe Group

UMe Group is a high-performing real estate team with eXp Realty, led by Team Leader Cody Ramirez. We specialize in traditional and assumption transactions and are growing quickly. We're looking for a sharp, organized, and proactive Operations & Executive Assistant to run the business behind the business — a full-time role blending operational leadership, personal assistance, and marketing. No two days look the same.

Position Details

• Location: Phoenix, AZ — In-person (5 days a week)
• Schedule: Full-Time | Monday–Friday (9 am to 5 pm)
• Reports To: Cody Ramirez, Team Leader
• Compensation: $60,000–$65,000 base salary (W2), commensurate with experience

Core Responsibilities

Operations & Business Management

• Serve as the primary operational point of contact — internal problem-solver and first line of defense for anything non-sales
• Conduct daily meetings with Cody to align on priorities; anticipate needs and come prepared with solutions
• Create, implement, and maintain systems and processes as the business evolves
• Support agent onboarding, team infrastructure, and culture; manage eXp agent transitions as needed
• Reduce operational noise and interruptions for Cody; serve as point of contact for agents, vendors, and partners

Transaction Oversight

• Oversee all active transactions managed by the team's Transaction Manager (TM)
• Monitor transaction status via ClickUp and SiSu; escalate issues or delays to Cody as needed
• Ensure compliance deadlines and brokerage requirements are being met
• Note: This role does not manage transactions directly — it ensures the TM is performing and stays informed on all active files

Executive & Personal Assistant to Cody

• Manage Cody's calendar, scheduling, and appointment coordination
• Handle personal administrative tasks: paying bills, coordinating vendors, managing paperwork
• Meet vendors at properties, conduct walkthroughs, place and remove lockboxes
• Coordinate LLC/entity-related tasks and property deeds for investment properties

Investment Property Management

• Manage day-to-day operations across Cody's six Phoenix-area residential rental properties
• Handle insurance, HOA communications, vendor coordination, and maintenance
• Coordinate tenant screening, manage tenant-related issues, and coordinate the listing of properties when vacancies arise

Marketing

• Manage Cody's Facebook marketing — content creation, scheduling, and monitoring
• Maintain and send team email marketing via Constant Contact (twice weekly to three lists)
• Create property marketing images in Canva; coordinate with preferred marketing vendors as needed

Systems & CRM

• Build and maintain action plans, workflows, and automations in Follow Up Boss (CRM)
• Update and maintain the assumptions spreadsheet in Google Drive daily
• Compile and send daily, weekly, and monthly production reports from Follow Up Boss and Sisu
• Address minor technology and system issues for the team

Team Support

• Coordinate twice-monthly Elevated Agent Zoom calls and monthly team meetings and events
• Support agent training related to operations, systems, and logistics

What This Role Is Not

This role does not include sales, lead generation, prospecting, direct recruiting, or sales training — those belong to Cody. It also does not include direct transaction management, which is handled by the Transaction Coordinator.

Required Qualifications

• Strong organizational and project management skills — you track everything and nothing falls through the cracks
• Marketing experience — comfortable with social media management, Canva, and email marketing platforms
• Tech-savvy — quick to learn new platforms; experience with Google Workspace, ClickUp, or similar tools is a plus
• Clear, assertive, and professional communicator — written and verbal
• Proactive problem-solver — you bring solutions, not just status updates
• Discreet and trustworthy — this role handles personal and financial information
• Comfortable in a fast-paced, ever-changing environment
• Valid driver's license and reliable transportation — property visits and vendor meetings are required

Preferred Qualifications

• Real estate experience or familiarity with real estate operations
• Experience with Follow Up Boss, Sisu, Skyslope, or Constant Contact
• Experience in a personal assistant or executive assistant role

Why UMe Group

• Work alongside a high-producing team leader in a growing real estate team
• Variety — no two days are the same
• Real responsibility and real ownership of your work
• Competitive compensation with a collaborative team culture
• Opportunity to grow with the business as the team scales

Pay: $60,000.00 - $65,000.00 per year

Work Location: Hybrid remote in Phoenix, AZ 85032