Executive Assistant to the Owner

EXECUTIVE ASSISTANT TO THE OWNER

Artisan Interiors Upholstery & Design
Sacramento, California
Full Time | Monday through Friday | 6:00 AM to 2:30 PM

About Artisan Interiors Upholstery & Design

Artisan Interiors Upholstery & Design is a high-end, craftsmanship-driven company specializing in custom furniture, reupholstery, custom drapery, and interior-focused design services. We serve discerning residential and commercial clients who value quality, longevity, craftsmanship, and professionalism over mass production.

The company currently operates through four primary divisions:

1. Artisan Upholstery – Reupholstery, furniture restoration and repairs, and custom upholstery
2. Artisan Bespoke Furniture – Fully custom, heirloom-quality furniture and headboards
3. Artisan Drapery & Shade – Custom draperies, shades, valances, and architectural window treatments
4. Interior Design – Emerging division supporting holistic interior projects and specification services

This is not a traditional corporate office environment.

This is a production-driven company operating inside an active upholstery workroom and warehouse environment. Furniture is constantly moving. Production deadlines matter. Clients expect high-touch communication and flawless execution. Leadership operates quickly, standards are high, and priorities shift rapidly.

The Executive Assistant must thrive in a fast-paced operational environment where execution, accountability, adaptability, and professionalism matter more than appearances or titles.

Position Summary

The Executive Assistant to the Owner serves as a high-level operational and administrative partner to the Owner and leadership team. This role is responsible for helping keep the company organized, responsive, efficient, and execution-focused across multiple divisions.

The Executive Assistant is not a passive desk position.

This role requires someone capable of operating inside a real production business where the front office and back of house are deeply connected. The position involves communication with clients, vendors, production staff, designers, project managers, and leadership throughout the day.

The ideal candidate is highly organized, technologically proficient, mentally sharp, emotionally mature, detail-oriented, proactive, and capable of handling pressure without becoming overwhelmed.

This role requires someone who can move between administrative work, operational coordination, project follow-up, scheduling, vendor communication, internal accountability tracking, showroom support, and occasional warehouse or production-related coordination.

The Executive Assistant must be comfortable working around craftsmen, seamstresses, upholsterers, deliveries, production deadlines, and the realities of a manufacturing-style work environment.

Executive and Operational Support

• Provide direct day-to-day support to the Owner
• Manage calendars, scheduling, follow-ups, reminders, and operational priorities
• Assist with company-wide coordination across multiple divisions
• Track important deadlines, production milestones, meetings, and client deliverables
• Draft emails, proposals, reports, presentations, and internal documents
• Help organize company systems, workflows, and operational processes
• Coordinate communication between leadership, production staff, designers, vendors, and clients
• Handle sensitive and confidential information with discretion
• Assist with hiring coordination, onboarding paperwork, and employee documentation
• Help maintain accountability systems and follow-through across teams
• Anticipate operational bottlenecks before they become major issues

Production and Project Coordination Support

• Assist with production scheduling updates and project tracking
• Coordinate with upholstery staff, seamstresses, project managers, and designers regarding project timelines
• Help monitor client communication and project follow-up
• Support logistics for furniture pickups, deliveries, installations, and vendor coordination
• Maintain organized project documentation and digital records
• Ensure important project information is communicated accurately between departments
• Assist with maintaining organization in showroom, office, and operational systems
• Occasionally walk projects through the production floor to gather updates, photos, or information

Administrative and Technology Support

• Maintain spreadsheets, trackers, CRM systems, and operational databases
• Prepare reports and summaries using Excel, Word, and PowerPoint
• Assist with invoicing support, payment tracking, and documentation preparation
• Manage digital filing systems with high accuracy and consistency
• Learn and utilize company software platforms quickly
• Help improve operational efficiency through systems and technology
• Troubleshoot minor technology and administrative workflow issues when needed

Client and Vendor Communication

• Answer calls and emails professionally and efficiently
• Communicate with high-end residential clients in a calm and polished manner
• Coordinate scheduling with vendors, installers, suppliers, and trade partners
• Follow up on approvals, materials, timelines, and pending decisions
• Maintain professionalism even during high-pressure situations

Marketing and Brand Support

• Assist with social media updates across Instagram, Pinterest, Google Business Profile, and Yelp
• Help capture behind-the-scenes production content and completed projects
• Assist with short-form video content, captions, posting schedules, and organization
• Coordinate with leadership on marketing initiatives and showroom presentation
• Assist with website updates, blog formatting, and content organization

Work Environment Expectations

This role operates inside an active production environment.

The Executive Assistant must be comfortable with:

• Fast-paced operational workflows
• Frequent interruptions and shifting priorities
• Production noise from upholstery machinery and warehouse activity
• Working around craftsmen, deliveries, and moving furniture
• Walking between office, showroom, warehouse, and production areas throughout the day
• Time-sensitive client situations and operational deadlines
• Early morning start times
• Accountability-driven leadership
• A no-drama, solution-oriented culture

This is not a slow-paced corporate administrative role.

The ideal candidate enjoys being productive, solving problems, staying mentally engaged, and helping drive real operational execution.

Required Qualifications

• Associate degree or higher preferred
• Strong computer proficiency and high technological literacy
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Fast and accurate typing skills
• Ability to maintain composure under pressure
• Strong attention to detail and follow-through
• Reliable, punctual, and highly accountable
• Ability to learn new systems and software quickly
• Strong problem-solving ability and initiative
• Professionalism and emotional maturity
• Ability to work effectively with both office staff and production staff
• Valid California Driver’s License preferred

Preferred Qualifications

• Experience supporting an owner, executive, operations manager, or entrepreneur
• Experience in construction, manufacturing, interior design, furniture, logistics, production, or trades-related industries
• Experience in a fast-paced small business environment
• Experience coordinating multiple moving projects simultaneously
• Familiarity with CRM systems, project management tools, and operational workflows
• Experience with social media coordination or marketing support
• Bilingual in Spanish or Vietnamese is a plus but not required

Personality and Mindset Fit

• Is highly proactive and does not wait to be told every step
• Can handle direct communication without becoming defensive
• Understands urgency and execution
• Is comfortable around strong personalities and high standards
• Can adapt quickly when priorities shift
• Takes ownership of mistakes and corrects them quickly
• Values competence, professionalism, and reliability
• Understands that supporting operations is just as important as supporting leadership
• Can transition from detailed administrative work to operational coordination fluidly
• Is willing to roll up their sleeves when necessary

This role is not well suited for someone seeking a slow-paced, low-accountability office environment.

Compensation

• Starting compensation: $24–$28 per hour depending on experience and capability
• Full-time position
• Monday through Friday
• Standard schedule: 6:00 AM – 2:30 PM
• Advancement opportunities available for strong performers
• Compensation growth tied to reliability, operational capability, and performance

Performance Expectations

• Arrive consistently on time and prepared to work
• Maintain accuracy while handling multiple priorities
• Operate with professionalism and discretion
• Help increase operational efficiency and communication clarity
• Reduce friction and organizational bottlenecks
• Support leadership without creating dependency
• Maintain a calm, solution-oriented attitude during stressful situations
• Learn the business deeply over time
• Contribute positively to company culture and operational standards

Performance will be evaluated during a 90-day probationary period and continuously thereafter.

Employment Terms

Employment with Artisan Interiors Upholstery & Design is at-will. Either the employee or the company may terminate employment at any time, with or without cause or notice, in accordance with applicable law.

This job description does not constitute a contract of employment.

Responsibilities and duties may evolve as business needs change.

How To Apply

Please submit the following:

• Resume
• Brief cover letter explaining why you would be a strong fit for this environment
• Any relevant experience in operations, executive support, production coordination, logistics, construction, manufacturing, furniture, or fast-paced small business environments

Submit applications to:

David Doan
Artisan Interiors Upholstery & Design
info@artisaninteriorsca.com

Pay: $24.00 - $28.00 per hour

Benefits:

• Paid time off

Work Location: In person