Executive Assistant/Senior Care Company

About Us:
Home Instead is a trusted home caregiving agency dedicated to providing compassionate, high-quality care to seniors and clients in need. We are seeking a detail-oriented and tech-savvy Executive Assistant to support our management team and enhance client services.

Position Overview:
The Executive Assistant will serve as a key support to agency management and ownership. This role requires advanced computer skills, strong knowledge of home care operations, and the ability to collaborate with a team. The ideal candidate will assist with care plans, client concerns, caregiver coordination, and ensure smooth day-to-day administrative functions.

Key Responsibilities:

• Assist management and owners with daily administrative support and operational tasks
• Create, update, and maintain client care plans in alignment with agency standards
• Address client and family inquiries or concerns in a timely, professional manner
• Collaborate with caregivers and field staff to ensure top-quality service delivery
• Utilize advanced computer skills to manage scheduling software, electronic records, reports, and documentation
• Support compliance efforts including documentation accuracy and regulatory procedures
• Participate in team meetings and contribute to process improvements
• Assist with caregiver onboarding, training coordination, and internal communication
• Monitor and follow up on client satisfaction and service outcomes
• On Call rotation including weekends

Qualifications:

• Minimum of five years experience in home care or caregiving industry required
• Advanced computer proficiency (Microsoft Office, scheduling platforms, data entry, electronic care systems)
• Strong organizational skills and attention to detail
• Excellent communication and problem-solving abilities
• Team-oriented mindset with ability to collaborate across departments
• Ability to multitask and manage shifting priorities in a fast-paced environment
• Compassionate and client-focused approach
• Knowledge of state home care regulations and care documentation procedures
• Experience with care coordination or case management

Benefits:

• Competitive pay
• Opportunities for professional growth
• Supportive team environment
• Paid time off
• Medical, Dental and Vision Insurance
• 401k with match

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person