Description:
Job Title: Executive Business Partner, Sales
Job Type: FT
Location: In office 5 days per week(Charlotte, NC )
Job Summary
We are passionate about our clients having a great experience and this also applies to our team and our future team members. Building a remarkable team is a top-level company priority. The Executive Business Partner, Sales is a trusted partner to the Head of Growth and serves as a critical force multiplier for the Sales organization. This role blends executive support, sales operations, cross-functional coordination, and office management responsibilities to ensure the Head of Growth can focus on strategy while the infrastructure of the sales organization runs smoothly. This individual serves as a proactive gatekeeper of time, an operator who owns sales processes and reporting, and a liaison supporting both the Sales organization and the Charlotte office. Success in this role requires sound judgment, high initiative, strong organizational skills, and the ability to anticipate needs before they surface.
What You'll do
Executive Support & Time Management
- Proactively manage the Head of Growth’s calendar, resolving conflicts and prioritizing meetings without requiring direction.
- Coordinate internal and external meetings, including executive-level scheduling with external partners and brokers.
- Own inbox triage, drafting responses, escalating urgent matters, and ensuring timely follow-ups.
- Manage end-to-end travel logistics including flights, hotels, itineraries, and communication to internal teams during field travel.
- Prepare materials, presentations, and documentation for executive and leadership meetings.
Sales Operations & Enablement
- Build, maintain, and manage reporting within Dynamics 365 (D365), ensuring sales data accuracy and readiness for ELT and Board meetings.
- Partner with CRM Operations to enforce sales process hygiene, identify gaps, and implement improvements.
- Proactively gather updates from sellers to maintain current and reliable pipeline and performance reporting.
- Prepare first-draft sales updates, dashboards, and presentations for ELT and Board meetings, ensuring clarity, accuracy, and professional formatting.
- Identify sales enablement needs and coordinate with Marketing and other teams to support sales effectiveness.
- Assist with planning and execution of sales meetings, trainings, and kickoffs, including logistics, content coordination, and on-site execution.
Cross-Functional Partnership & Proxy Support
- Represent Sales in cross-functional meetings with Marketing, Legal, CRM, and other teams when the Head of Growth is unavailable.
- Track requests, redlines, tickets, and follow-ups, proactively pushing for updates and resolution.
- Support cross-functional initiatives and issue resolution, coordinating with Sales, Operations, and Client teams as needed.
- Anticipate risks, escalations, and operational gaps, surfacing solutions before issues reach the Head of Growth.
Office & Operational Management
- Oversee and support day-to-day office operations to ensure a smooth, organized, and welcoming environment.
- Manage office supplies, placing orders as needed.
- Receive and sort incoming office mail and deliveries and manage outgoing mail/FedEx packages.
- Ensure office policies and procedures are implemented and followed appropriately.
- Identify opportunities for process and office management improvements and implement solutions.
- Support office moves, workspace changes, and evolving workplace needs (including hybrid/remote transitions).
- Maintain office common areas and ensure a professional and functional workspace.
- Own and maintain emergency action plans and coordinate drills as needed.
- Perform other duties as assigned.
- Maintain quality work that exemplifies and promotes our company’s core values.
Requirements:
Who You Are
- A proactive, high-agency professional who sees what needs to be done and acts without waiting for instructions.
- Comfortable operating at both strategic and tactical levels — equally confident drafting a Board slide or managing office logistics.
- Highly organized with strong judgment and the ability to prioritize competing demands.
- Strong written and verbal communication skills with confidence to represent Sales in cross-functional settings.
- Discreet, dependable, and trusted with sensitive information and executive-level access.
- Experience supporting senior leaders and/or working in sales operations, revenue operations, or a fast-paced commercial environment preferred.
- Experience managing office operations or administrative functions in a professional environment preferred.
- Tech-savvy with proficiency in Microsoft Office and experience supporting onboarding and internal systems.
- Excellent attention to detail, problem-solving skills, and the ability to anticipate needs in a fast-paced environment.
- Demonstrated commitment to delivering a high level of service to internal stakeholders.
Work Environment
FloresHR’s standard work hours are Monday through Friday, 8:30 a.m. to 5 p.m. ET with an hour lunch. Roles may be approved for other schedules by managers. This role operates in a professional office environment based out of our Charlotte office (off West Morehead) (5 days in office). This role is mostly sedentary and consists of prolonged periods sitting at a desk and working on a computer. This role also utilizes other tools such as a phone, copy machine, and printer. Common programs often used are Outlook, Word, and Excel. This position frequently communicates with FloresHR team members and candidates and must be able to exchange accurate information clearly in these situations.
How We Support Our Team
At FloresHR, we invest in our people, our community and our technology and strive to provide work life balance, paired with professional growth for each of our employees. We provide an innovative benefit solution for our clients but that does not apply just to our clients. They extend to our team too!
-
Competitive Benefits – FloresHR offers competitive medical, dental, and vision benefits for employees and their families. We also provide company funded HSA’s, Pre- and Post-tax 401k’s with a company match up to 5%, and other great benefits such as Life Insurance, Accident Insurance, Pet insurance, and more!
-
Work Life Balance – We want all our team members to have time to focus on themselves and their families. We offer a Monday - Friday schedule, a generous vacation policy and a Life Balance Reimbursement Plan to support this.
-
Community Involvement – We love to give back to our community, and we recognize that our team does too! We have a volunteer program in place to support our team members as they help the organizations’ they are passionate about.
Our Core Values & Diversity Focus
Our vision is to be the most admired benefits partner, and our core values and beliefs are:
-
We believe in always doing the right thing.
-
We believe that a remarkable service experience is possible.
-
We believe in trusting one another as an operating philosophy.
-
We believe that high performance teams deliver extraordinary results.
-
We believe in building benefits technology that converts the complex to easy.
-
We seek to empower, empathize, and respect our team members and our world.
FloresHR is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We are committed to diversity and are committed to creating an inclusive environment for all employees. This is not intended to be an all-inclusive list of job related responsibilities and requirements.