Executive Client Concierge

Join us at the table! We are seeking a highly polished, proactive, and hospitality-driven Executive Client Concierge to support the growth of our business and deliver an exceptional experience for clients, partners, and guests.

This role goes far beyond traditional hospitality support. As the Executive Client Concierge, you will serve as a trusted extension of leadership — creating seamless client experiences, managing high-level logistics, anticipating needs before they arise, and helping drive special projects and operational initiatives as the company grows.

You will be the face of the organization for many of our clients and visitors, responsible for creating an environment that is professional, welcoming, organized, and unforgettable. The ideal candidate thrives in fast-paced environments, operates with a high level of discretion and emotional intelligence, and takes pride in delivering white-glove service with excellence and attention to detail.

If you are resourceful, highly organized, adaptable, and passionate about creating meaningful experiences while supporting a growing business, we would love to meet you.

• Serves as the primary hospitality and client experience lead for meetings, workshops, leadership sessions, and special events.
• Greets clients, partners, and guests with professionalism and warmth, ensuring every interaction reflects a high standard of service and hospitality.
• Coordinates and manages all meeting logistics including room setup, hospitality, schedules, materials, technology, catering, and client accommodations.
• Anticipates executive and client needs proactively and resolves issues quickly, calmly, and professionally.
• Supports leadership with administrative coordination, calendar support, scheduling, travel coordination, vendor communication, and operational follow-through as needed.
• Owns and executes special projects, operational initiatives, and growth-related responsibilities assigned by leadership.
• Maintains presentation standards across meeting spaces, hospitality areas, office environments, and client-facing materials.
• Acts as a liaison between leadership, clients, vendors, and team members to ensure smooth communication and execution.
• Assists with business development support tasks, event coordination, and relationship-building initiatives.
• Tracks details, follows through consistently, and ensures nothing falls through the cracks.
• Maintains confidentiality and discretion while handling sensitive business or client information.
• Continuously looks for opportunities to improve processes, elevate the client experience, and support organizational growth.

• Priority #1 is always the client and guest experience. Every interaction should feel intentional, professional, welcoming, and high-touch.
• Professionalism matters. Be polished, prepared, organized, and punctual every day.
• Take ownership of everything within your scope. Problems should be solved, not passed along.
• Operate with urgency, discretion, emotional intelligence, and attention to detail.
• Be adaptable. This role will evolve as the business grows, and flexibility is essential.
• Maintain a hospitality-first mindset while balancing executive-level professionalism and operational excellence.
• Protect the culture, reputation, and standards of the organization in every interaction.
• Maintain clean, organized, presentation-ready workspaces and meeting environments at all times.

• Bachelor’s degree preferred or equivalent professional experience.
• 3+ years of experience in hospitality, executive support, client relations, luxury service, event coordination, operations, or a similar high-touch environment preferred.
• Exceptional communication and interpersonal skills with the ability to build trust and rapport quickly.
• Strong executive presence with polished professionalism and high emotional intelligence.
• Highly organized with exceptional attention to detail and follow-through.
• Demonstrated ability to manage multiple priorities and adapt quickly in fast-paced, evolving environments.
• Ability to think proactively, anticipate needs, and solve problems independently.
• Comfortable supporting executives, high-level clients, and leadership teams with confidentiality and discretion.
• Strong project coordination and organizational skills with the ability to execute tasks from concept to completion.
• Proficiency with Google Workspace, Microsoft Office, scheduling platforms, video conferencing tools, and general business technology.
• Ability to lift and move supplies, assist with event setup, and remain active throughout the workday as needed.
• Must be dependable, resourceful, adaptable, and committed to delivering an exceptional experience at every level.