Executive Director, Supply Chain

The Executive Director of Supply Chain will be responsible for leading and optimizing the company’s end-to-end supply chain operations and systems to support. This executive will oversee customer service, inventory management, warehousing & shipping, supply & demand planning and SIOP/SOE processes, while driving cost-saving initiatives. The Executive Director, Supply Chain, will ensure operational excellence and stay aligned with the company’s strategic objectives to enhance efficiency, customer satisfaction, and profitability.

Key Responsibilities:

Strategic Leadership:

• Develop and implement supply chain strategies that align with business goals.
• Drive continuous improvement initiatives across all supply chain functions.
• Identify and mitigate risks in the supply chain to ensure business continuity.

Customer Service:

• Establish and maintain high standards for customer service to enhance client satisfaction.
• Develop processes to improve order fulfillment, response time, and service levels.
• Collaborate with internal teams to ensure seamless communication and issue resolution.

Inventory & Warehouse Management:

• Optimize inventory levels to balance cost efficiency and product availability.
• Implement best practices in warehouse management to improve efficiency and accuracy.
• Drive automation and technological advancements in warehouse operations.

Shipping & Logistics:

• Oversee domestic and international logistics operations to ensure timely and cost-effective deliveries.
• Partner with carriers and logistics providers to enhance distribution capabilities.
• Optimize transportation strategies to reduce costs and improve service levels.

Demand & Supply Planning / SIOP Process:

• Implement and lead demand forecasting and supply planning to support business growth.
• Implement and enhance the SIOP process for improved cross-functional collaboration and decision-making.
• Drive alignment between sales, operations, and finance to ensure accurate planning and execution.

System Implementation & Technology Optimization:

• Oversee the implementation and continuous improvement of supply chain systems and tools.
• Leverage data analytics to enhance decision-making and operational efficiency.
• Ensure ERP and digital solutions are effectively utilized to streamline supply chain processes.

Engagement & Process Improvement:

• Foster a culture of collaboration, accountability, and innovation within the supply chain organization using aligned business vision.
• Develop and mentor a high-performing team through training and professional development.
• Continuously identify opportunities to streamline processes and drive efficiencies.

Cost Savings & Financial Performance:

• Develop and execute cost-reduction initiatives without compromising service and quality.
• Collaborate with Operations and Commercial to manage budgets, forecasts, and performance metrics while aligning with financial strategies.
• Monitor key supply chain KPIs and adjust strategies as needed to achieve financial targets.

Cross-Functional Collaboration:

• Work closely with commercial, operations, finance, and other key stakeholders to align supply chain objectives with business needs.
• Support new product launches and expansion initiatives by ensuring supply chain readiness.
• Act as a key member of the leadership team, contributing to overall company strategy and decision-making.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Engineering, or a related field; MBA preferred.
• Minimum of 10-15 years of progressive experience in supply chain leadership roles.
• Strong expertise in logistics, inventory management, and SIOP processes.
• Experience in leading large-scale transformations and system implementations including strong change management.
• Exceptional leadership, communication, and interpersonal skills.
• Proven track record in cost reduction, process improvement, and operational excellence.
• Proficiency in ERP systems, data analytics, and supply chain management software.
• Good mix of strategic thinking and hands on execution