Executive - Ground Operations

Job Title: Executive – Ground Operations

Department : Ground Operations

Location : Mumbai, Hyderabad, Bangalore

Reports To : Manager – Ground Operations

In Absence : Duties handled by other Executives

Job Purpose

To ensure safe, timely, and compliant ground handling of aircraft and cargo, including load sheet preparation, cargo acceptance, documentation, and coordination with internal and external stakeholders as per regulatory and company guidelines.

Minimum Qualifications

• Education :
• Higher Secondary (Science mandatory); Graduation preferred.
• Experience :
• 0–2 years in Airline Ground Operations, preferably with 2 years in cargo airline operations, covering ramp handling, freight operations (domestic/international), and airport customer services.

Skills and Competencies

• Proficient in cargo handling, palletization, shoring, tiedown, and loading/unloading procedures.
• Sound understanding of DGCA/IATA/ICAO Dangerous Goods Regulations.
• Operational familiarity with ramp handling procedures and ground service equipment.
• Strong documentation, coordination, and communication skills.

Training & Certifications

• Load & Trim
• Dangerous Goods Regulations (DGR)
• Safety Management System (SMS)
• Supply Chain Management (Preferred)

Key Responsibilities

1. Aircraft & Ramp Handling

• Ensure safe and efficient cargo handling, build-up, and loading/offloading as per Ground Operations Manual.
• Supervise loading activities including preparation of LIR, NOTOC, Load Sheet, and relevant DG documentation.
• Verify cargo documentation and identify potential hidden DG.
• Ensure compliance with aircraft Weight & Balance and Trim requirements.

2. Safety and Compliance

• Adhere to DGCA, IATA, and ICAO regulations.
• Implement ground handling safety procedures.
• Maintain oversight of ramp agents and GHA operations.
• Conduct pre-departure safety checks and equipment inspections.

3. Operational Coordination

• Coordinate with MCC/OCC for GSE requirements, AOG recovery, and on-time performance.
• Assist with crew documentation, trip-kit preparation, and pre-flight formalities.
• Support crew for pre-flight medicals (if needed).
• Maintain timely communication with OCC regarding aircraft readiness and cargo status.

4. Documentation and Administration

• Manage documentation such as Load Sheets, NOTOC, DG Manifest, Fuel Dockets.
• Support base flight dispatch in document control, dispatch office administration, and liaison with Tech Library, Central Dispatch, and Training.