Executive Housekeeper

Location: Cheval Maison Expo City Hotel, Dubai, UAE

The successful candidate will play a key role in supervising housekeeping operations, motivating staff, and ensuring all areas meet Cheval Maison’s standards of excellence.

Key Responsibilities:

• Oversee and manage all housekeeping operations, including rooms, public areas, and laundry services.
• Manage departmental budgets, monitor supplies, and control expenses effectively.
• Ensure all cleaning activities comply with the hotel’s standards, hygiene regulations, and health and safety requirements.
• Monitor staff performance, provide coaching and training, and maintain a motivated housekeeping team.
• Conduct regular inspections of guest rooms, public areas, and other facilities to ensure consistency in cleanliness and presentation.
• Support inventory management by monitoring supplies, ordering housekeeping materials.
• Developing and implementing standard operating procedures (SOPs) for the housekeeping department.
• Collaborate with other departments to support guest satisfaction and operational efficiency.
• Address guest complaints promptly and professionally, ensuring a high level of service recovery.
• Contribute to sustainability initiatives and eco-friendly housekeeping practices.

Qualifications Experience:

• Minimum 3–5 years of experience in a managerial housekeeping role (hospitality experience preferred).
• Proven leadership and organizational skills with a hands-on approach.
• Strong knowledge of cleaning standards, safety procedures, and eco-friendly practices.
• Excellent communication and interpersonal skills.
• Bachelor’s degree in hospitality management or a related field preferred.

Application Process:
Submit your application online to be considered for the Executive Housekeeper position.

Opening in March 2025, Cheval Collection is delighted to be adding a second Dubai property to its growing portfolio, which includes 13 locations in London and three in Edinburgh.

Cheval Maison - Expo City will feature 151 exquisite bedrooms and studios accompanied by a range of one, two and three-bedroom apartments, a rooftop pool, meeting and events spaces, a restaurant and bar, brasserie and coffee shop.

Located in Dubai’s thriving Expo City just moments from the metro, this prestigious building hosted visiting world leaders during Expo 2020 Dubai and did so again during the COP28 climate conference in December 2023.