Job Overview
As a Dunkin Crew Member, you will be an essential part of our team, providing exceptional customer service and ensuring that our guests have a delightful experience. Your role will involve food preparation, order taking, and maintaining a clean and welcoming environment. We are looking for enthusiastic individuals who thrive in a fast-paced setting and are passionate about delivering quality food and beverages.
Duties
- Prepare food and beverages according to Dunkin standards, ensuring quality and presentation.
- Operate the Aloha POS or Micros POS systems efficiently to process customer orders accurately.
- Provide excellent customer service by greeting guests, taking orders, and responding to inquiries promptly.
- Upsell menu items to enhance the customer experience and increase sales.
- Maintain cleanliness and sanitation standards in the kitchen and dining areas.
- Handle cash transactions accurately while adhering to cash handling procedures.
- Assist with bussing tables and maintaining a tidy café environment.
- Follow food safety guidelines to ensure all products are handled safely and stored correctly.
- Collaborate with team members to ensure smooth operations during peak hours.
Skills
- Previous experience in food service or quick service & fast food restaurant settings is preferred.
- Strong customer service skills with the ability to engage with guests positively.
- Basic math skills for handling transactions and managing cash effectively.
- Time management skills to prioritize tasks during busy periods.
- Culinary experience is a plus, along with knowledge of food handling and safety practices.
- Familiarity with POS systems (Aloha or Micros) is beneficial but not required; training will be provided.
- Ability to work in a team-oriented environment while also being self-motivated.
- Experience in retail math or grocery store operations can enhance your candidacy. Join our Dunkin team today and be part of a vibrant workplace where you can grow your skills in the food industry while serving delicious coffee and baked goods!
Job Types: Part-time, Temporary
Pay: $15.92 per hour
Benefits:
Work Location: In person