Experienced Car Wash General Manager

Job Responsibilities: Join a fast-growing, high-performance team where ambition meets opportunity.

Wash Masters is expanding — and we’re looking for driven individuals who want more than just a job. If you’re motivated, customer-focused, and eager to grow within a company that rewards leadership, this is your platform to build a career.

What We’re Looking For

• Ambitious mindset – motivated to grow personally and professionally.
• Leadership qualities – previous supervisor or team lead experience a plus.
• Customer service excellence – confident, professional, and able to deliver a premium experience every time.
• Technical knowledge – experience with DRB point-of-sale systems, tunnel car wash equipment, and vehicle detailing preferred.
• Hands-on work ethic – willing to learn operations inside and out, from wash quality to equipment maintenance.

Responsibilities

• Greet and assist customers with professionalism and enthusiasm.
• Lead by example and help train team members in service standards and sales performance.
• Oversee wash tunnel operations and ensure safety, quality, and efficiency.
• Manage memberships, upsell services, and maintain brand consistency.
• Troubleshoot equipment with attention to detail and report maintenance needs.
• Contribute ideas for process improvement and team growth.

Why Join Wash Masters

• Competitive pay with growth potential into management roles.
• A dynamic, fast-paced environment that values teamwork and initiative.
• Opportunities to lead, learn, and earn in one of the fastest-growing car wash companies in Texas.
• Recognition for high performance and leadership contributions.

Leadership & Team Management

Supervise, train, and motivate the car wash team.
Handle scheduling, hiring, and performance reviews.
Resolve conflicts and maintain a positive working environment.

Operational Oversight:

Ensure all equipment is functioning correctly and coordinate maintenance/repairs as necessary.
Manage inventory and order supplies as needed.
Implement and uphold safety procedures to protect both employees and customers.

Customer Service Excellence:Address customer complaints and feedback with professionalism and poise.
Uphold high standards of service and ensure customer satisfaction with every visit.
Promote and sell additional services when appropriate.

Financial Management:Monitor and manage expenses, ensuring profitability.
Set targets and KPIs, then work with the team to achieve them.
Oversee daily cash handling and deposits.

Continuous Improvement:

Stay updated with industry best practices and innovations.
Recommend and implement changes to improve efficiency and customer experience.
Collaborate with the owner and other managers to set and achieve long-term business goals.

Qualifications:

• Minimum management experience of 10 years at full service car wash.
• Strong leadership abilities with a track record of motivating teams.
• Excellent communication and customer service skills.
• Technical knowledge of car wash equipment is a plus.
• Ability to handle high-stress situations and make decisions swiftly.
• Proficiency with basic computer software and DRB systems.
• Must speak Spanish

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Opportunities for advancement

Ability to Relocate:

• Prosper, TX 75078: Relocate before starting work (Required)

Work Location: In person