Experienced CSR and/or Prepress Designer - Print and Sign Company

Qualifications:
Self-starter who can work independently and within a team
Experience in the Signage and Printing industry preferred
Customer Service experience
Adept with using a computer and experience in the Microsoft Office suite of software
Experience with PrintSmith Vision application strongly preferred
Ability to think quickly and solve problems
Attention to detail is a must

Essential Responsibilities:

Providing outstanding customer service through both oral and written communications.
Answer phones and works with walk in customers
Maintain existing customer relationships and work to create new customer relationships
Prepare and process quotes and orders
Communicate fully with internal and external customers and follow-up promptly with quotes, requests, orders, and other tasks
Work with all stakeholders, such as sales representatives, administrative staff, production staff, suppliers, and customers on orders and projects, including pricing, technical specifications, and meeting deadlines
When appropriate, advise customers on best strategies to achieve their desired outcomes
Other duties as assigned

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Print Industry: 3 years (Required)

Work Location: In person