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Experienced EPIC Medical Biller
Since 2010, North Shore Pain Management’s team of dedicated providers, medical assistants, reception staff, and in-house billing and insurance department have delivered an exceptional level of professional and courteous health care to our patients in the North Shore Community. In our mission to offer the most advanced multidisciplinary and comprehensive treatment of acute and chronic pain, we work with MBG (Salem Hospital), Beth Israel Lahey Health (Beverly, Mount Auburn & Winchester Hospitals), Tufts Medicine (Melrose Wakefield Hospital), and the New England Surgery Center to ensure that patients receive the care they need, close to home and in-network.
We hope you’ll join our team!
We require assistance in various aspects of the billing cycle, utilizing EPIC software. Previous EXPERIENCE in Medical billing in the EPIC environment is preferred. Experience with anesthesia/pain management is a plus.
The position requires knowledge of ICD10 and CPT coding, electronic claims submission, and insurer rules for submission of claims, appeals, and resubmission of denied claims. Must be highly organized, detail oriented and a team player. Excellent communication and interpersonal skills are required with the ability to take direction.
Key Responsibilities:
· Analyze patient accounts, identifies billing issues and determines solutions with patient and insurance companies. Takes appropriate action as needed, such as review/correct claim, request adjustment, refunds, etc.
· Answer incoming phone calls from patients, third party vendors and internal customers and assist with customer service issues; respond to customer concerns in a courteous and timely manner.
· Responsible to make outgoing calls in order to collect patient balances or collect insurance information.
· Post all cash received either from patients or via third party payments
· Enter charges in billing system.
· Make any necessary system corrections to the patient claim.
· Run reports in billing system to monitor and work outstanding accounts.
· Contact payers as needed to research unposted or denied payments.
· Adhere to the HIPAA guidelines regarding confidentiality relating to the release of financial and medical information; provide for maintenance of confidentiality of patient records and communications.
· Does all necessary research to provide patient and/or physician with clear and accurate account information.
· Communicates effectively and respectfully with all internal and external customers.
· Recommend quality and/or process improvement initiatives in order to more effectively and efficiently perform the job functions of the position.
This is a Full Time (40hrs/week) IN -OFFICE position.
Job Type: Permanent Pay: $20 - $26hr Commensurate with experience
Benefits (available after 90-day probationary period):
· Medical
· Dental
· Vision
· FSA
· 9 Paid Holidays
· Paid Vacation and Sick Time
· 410K with employer contribution (after 1 year)
Pay: $20.00 - $26.00 per hour
Benefits:
Education:
Experience:
Ability to Commute:
Work Location: In person
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