Experienced Female Salon Software Reception

We are an elite spa and salon in Sharjah operating over a span of 10 years. We are using a Shortcut System and we are looking for educated, qualified and experienced receptionist who can enhance the client's experience with courtesy, precision, and warmth. The ideal candidate will excel in communication, demonstrate adept organizational ability, and uphold our highest standards of guest service.

Job description

• Welcome clients with grace and professionalism, ensuring a positive first impression and sense of comfort.
• Manage appointment scheduling, confirmations, and follow‑ups seamlessly via phone, email, WhatsApp, and in-person interactions.
• Oversee check-in/check-out processes and handle transactions (cash, card, digital payments), issuing receipts accurately.
• Maintain a refined and welcoming reception area; ensure cleanliness, organization, and adherence to hygiene protocols.
• Assist in promoting and upselling services, packages, and retail products subtly and effectively.
• Manage client records, noting preferences and updating information within booking systems or CRM.
• Communicate efficiently with spa and salon staff to coordinate client arrivals and any special requests.

Required Qualifications & Skills

• Minimum of 3 years of experience in a receptionist, front-desk, or customer service role.
• Proficient in English (written and spoken).
• Familiarity with salon/spa management software (e.g. Shortcut, Fresha, Zenoti, Salon Iris, Salonista) and standard office tools (MS Office and Excel).
• Exceptional organizational skills, attention to detail, and composure under pressure.
• A polished appearance and professional demeanor.

Compensation and Benefits

• Competitive salary based on experience.
• 24 months Health Insurance
• Commissions and incentives based on targets.
• Annual leave 30 days.

Job Type: Full-time

Pay: AED3,500.00 - AED4,000.00 per month