Experienced High End Sales Optician/ Sales Associate

Bolt Eye Group is a growing, high-end optometry practice focused on quality care, luxury eyewear, and exceptional patient service. We are looking for an experienced Optician/Optical Sales Associate who enjoys helping patients, takes pride in their craft, and thrives in a supportive, professional environment.

Position Overview

This role blends technical optical expertise with high-quality customer service. You will guide patients through frame selection, perform accurate measurements, manage lens orders, and ensure every patient receives a smooth, positive optical experience.

Responsibilities

• Assist patients in selecting frames and lenses based on prescription, style preferences, lifestyle needs, and budget.
• Work confidently with luxury and independent eyewear brands.
• Take accurate optical measurements including PD, seg height, vertex distance, pantoscopic tilt, and frame alignment.
• Perform expert fittings, adjustments, and minor repairs.
• Educate patients on lens options, coatings, warranties, and proper eyewear care.
• Present upgrade options such as anti-reflective coatings, blue-light protection, photochromic lenses, and premium progressive lenses.
• Verify prescriptions and lens orders; submit and track lab jobs.
• Inspect eyewear thoroughly for accuracy and quality upon arrival.
• Process vision insurance benefits and understand coverage rules.
• Maintain accurate, compliant records within our EMR/optical POS system.
• Collaborate with optometrists and clinical staff to ensure a seamless patient experience.
• Stay updated on optical trends, lens technologies, and new product lines.

Qualifications

• Prior experience as an optician or optical sales associate preferred.
• Strong understanding of optical measurements and lens materials/designs.
• Experience with EMR or optical POS systems is helpful.
• Ability to clearly explain eyewear and lens options to patients.
• Detail-oriented, organized, and dependable.
• Strong communication and customer service skills.
• ABOC certification is a plus, or willingness to pursue.
• Bilingual candidates are encouraged to apply.

Why Work With Us

• Supportive team culture
• Growth and learning opportunities
• High standards of patient care
• Access to luxury and independent frame lines
• Paid time off

How to Apply

Submit your resume through Indeed, along with a brief note about your optical or customer-service experience.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Bereavement leave

Work Location: In person